Depositing EUR into your Coinmetro account is a quick and straightforward process, giving you easy access to the platform’s full range of trading and investment features. Whether you're just getting started or adding funds to take advantage of new opportunities, this guide will walk you through the steps to fund your account securely and efficiently.
Here's how to get started.
✅ Step 1: Verify Your Account
Before you can deposit funds, your account must be fully verified. This is a requirement for all transactions on the platform.
Verification includes:
Completing your identity check (submitting personal information and a valid ID document)
Submitting your residential address.
Simply log into your account and complete the verification process if you haven't already.
💰 Step 2: Go to the Deposit Section
Choose your preferred payment method from the dropdown below to view specific step-by-step deposit instructions.
🏦 How to Deposit EUR via SEPA (Bank Transfer)
🏦 How to Deposit EUR via SEPA (Bank Transfer)
Please select either the mobile app or the web browser instructions for steps on how to make a EUR SEPA deposit.
📱 How to Deposit EUR via SEPA on the Mobile App
📱 How to Deposit EUR via SEPA on the Mobile App
From the home screen, tap on Deposit.
Tap on EUR to select it as your chosen deposit currency.
Tap on the SEPA deposit method.
Connect your IBAN to your Coinmetro account.
From your banking app or online account, send your funds to the EUR SEPA transfer details shown on the screen.
When done, tap on I've sent my funds.
That's it! Your funds are on the way to your Coinmetro account.
You'll receive an email once we've received the funds and when they've been credited to your Coinmetro account.
Make sure you have connected your bank details so that we can assign the funds to your Coinmetro account without delay. If you didn't connect your IBAN before sending the funds, please link your IBAN now, then contact customer support.
💻 How to Deposit EUR via SEPA on a Web Browser
💻 How to Deposit EUR via SEPA on a Web Browser
From your dashboard, click on Deposit.
From the dropdown menu, select EUR - Euro (SEPA Bank Transfer).
Add your IBAN to connect it to your Coinmetro account. If you've previously saved an IBAN, you can select it from the list.
From your banking app or online account, send your funds to the EUR SEPA transfer details shown on the screen.
When done, you can close the pop-up.
That's it! Your funds are on the way to your Coinmetro account.
You'll receive an email once we've received the funds and when they've been credited to your Coinmetro account.
Make sure you have connected your bank details so that we can assign the funds to your Coinmetro account without delay. If you didn't connect your IBAN before sending the funds, please link your IBAN now, then contact customer support.
🏦 How to Deposit EUR via SWIFT (International Transfer)
🏦 How to Deposit EUR via SWIFT (International Transfer)
Please select either the mobile app or the web browser instructions for steps on how to make a EUR SWIFT deposit.
📱 How to Deposit EUR via SWIFT on the Mobile App
📱 How to Deposit EUR via SWIFT on the Mobile App
From the home screen, tap on Deposit.
Tap on EUR to select it as your chosen deposit currency.
Tap on the SWIFT deposit method.
From your banking app or online account, send your funds to the EUR SWIFT transfer details shown on the screen. Please ensure that you include your compulsory reference, so we can assign the funds to your Coinmetro account without delays.
When done, tap on I've sent my funds.
That's it! Your funds are on the way to your Coinmetro account.
You'll receive an email once we've received the funds and when they've been credited to your Coinmetro account.
Important: Make sure you include your compulsory reference number when sending funds via SWIFT, so we can assign the funds to your Coinmetro account without delays.
💻 How to Deposit EUR via SWIFT on a Web Browser
💻 How to Deposit EUR via SWIFT on a Web Browser
From your dashboard, click on Deposit.
From the dropdown menu, select EUR - Euro (SWIFT).
From your banking app or online account, send your funds to the EUR SWIFT transfer details shown on the screen. Please ensure that you include your compulsory reference, so we can assign the funds to your Coinmetro account without delays.
When done, you can close the pop-up.
That's it! Your funds are on the way to your Coinmetro account.
You'll receive an email once we've received the funds and when they've been credited to your Coinmetro account.
Important: Make sure you include your compulsory reference number when sending funds via SWIFT, so we can assign the funds to your Coinmetro account without delays.
💳 How to Deposit EUR via Credit/Debit Card
💳 How to Deposit EUR via Credit/Debit Card
Important: Card deposits are available via the mobile app only.
From the home screen, tap on Deposit.
Tap on EUR to select it as your chosen deposit currency.
Tap on the Credit Card deposit method.
Tap on Add Card and enter your card details. If you've previously saved card details, tap on the card you want to use.
Enter the amount you want to deposit. You can deposit a minimum of 10 EUR and a maximum of 5000 EUR per card deposit.
Tap Confirm to complete the transaction. You may be asked to enter a One-Time Passport (OTP) from your bank for security purposes.
That's it! Your funds are on the way to your Coinmetro account.
You'll receive an email once we've received the funds and when they've been credited to your Coinmetro account.
Important: Coinmetro currently accepts card deposits from Visa or Mastercard only. When entering new card details, you may be asked to provide your billing address (as required by card providers).
📱 How to Deposit EUR via Apple Pay/Google Pay
📱 How to Deposit EUR via Apple Pay/Google Pay
Important: Apple Pay or Google Pay deposits are available via the mobile app only.
From the home screen, tap on Deposit.
Tap on EUR to select it as your chosen deposit currency.
Tap on the Apple Pay or Google Pay deposit method.
Enter the amount you want to deposit. You can deposit a minimum of 10 EUR and a maximum of 5000 EUR per Apple Pay/Google Pay deposit.
Tap Confirm, then complete the instructions to complete the transaction. You may be asked to enter a One-Time Passport (OTP) from your bank for security purposes.
That's it! Your funds are on the way to your Coinmetro account.
You'll receive an email once we've received the funds and when they've been credited to your Coinmetro account.
Important: Coinmetro currently accepts card deposits from Visa or Mastercard only. When entering new card details, you may be asked to provide your billing address (as required by card providers).
FAQs
⏱️ How long does it take?
Credit Card | Usually instant, but may take a few minutes |
Apple Pay/Google Pay | Usually instant, but may take a few minutes |
SEPA Bank Transfer | Usually instant, but can take up to two business days |
SWIFT | Up to five business days |
If your deposit still hasn't arrived after the above-indicated timeframe, please contact customer support.
💸 What are the deposit limits?
SEPA | No limits |
SWIFT | No limits |
Credit Card | 5,000 EUR per deposit |
Apple Pay/Google Pay | 5,000 EUR per deposit |
Daily & Weekly Limits Based on Credit Card and Apple Pay/Google Pay
Level | Daily Transaction Limits | Weekly Volume Limits |
Levels 0-2 | Up to 5 per day | 5,000 EUR |
Levels 3-8 | Up to 10/day | 40,000 EUR |
💸 What are the fees?
Deposit fees may vary depending on your Level.
Credit Card | Levels 1-2: 1.99% deposit fee Levels 3-8: No deposit fee |
Apple Pay/Google Pay | Levels 1-2: 1.99% deposit fee Levels 3-8: No deposit fee |
SEPA Bank Transfer | All Levels: No deposit fee |
SWIFT | All Levels: No deposit fee |
👥 Can I deposit from a third party?
No, we do not accept deposits from third parties as they are against our Terms of Use. Any deposits made in a name other than your own will be returned at your expense.
❌ Why did my card deposit fail?
Here are some common reasons why your deposit may have failed:
The card isn’t enabled for online/crypto payments
Insufficient balance or card spending limits
The bank doesn’t support crypto transactions
Expired card
Bank declined the payment (contact your bank)
The card used was not issued by Visa or Mastercard (we can only accept deposits from those two providers).