Ready to make the most of your crypto trades? Welcome to Coinmetro Levels — our rewards program designed to benefit both beginners and experienced traders.
In this guide, we'll walk you through how to earn points just by trading and enjoy perks like free swaps, lower fees, and even priority customer support.
🚀 What Is Coinmetro Levels?
Levels is our loyalty system that rewards you with exclusive benefits based on how much you trade on Coinmetro. It replaces the old XCM Tiers and Rebates program, making fees and perks easier to understand and more rewarding for everyone!
🏆 Benefits of Levels
Depending on your Level, you’ll unlock:
✅ One free Swap per month (under €100 or equivalent)—Valid for Swaps with a volume of under 100 EUR or equivalent only
📉 Lower trading fees – get up to 105% off Maker fees and 70% off Taker fees
💳 Low or 0% card deposit fees – 1.99% fees for Levels 0-2 and 0% fees for Levels 3–8
💸 Reduced maximum withdrawal fee when using the EUR SEPA or GBP Faster Payments withdrawal method for Levels 4-8
⭐ Priority Support for Level 7 and 8 users
✅ Free Monthly SwapAll users in Levels 1-8 will benefit from one free swap every 30 days, which can be claimed once per 30-day period. Example: If the free swap was claimed on 1st May, the next free swap cannot be claimed until 1st June (the next calender month). Note: Valid for Swaps with a volume of under 100 EUR or equivalent only. |
📉 Discounted Trading FeesAll users in Levels 2-8 can benefit from discounted Taker and Maker fees when trading on our platform. What are Maker and Taker fees? |
💳 Low or Zero (0%) Credit Card Deposit FeesAll users in Levels 0-2 pay a 1.99% fee on credit/debit card deposits, while users in Levels 3-8 benefit from 0% (zero) fees. |
💸 Reduced Maximum Withdrawal FeesAll users in Levels 4-8 will benefit from reduced maximum fiat withdrawal fees as low as 10 EUR/10 GBP when withdrawing an amount of 3000 EUR/3000 GBP or more. Note: Applies to the EUR SEPA and GBP Faster Payments withdrawal methods only. |
⭐ Priority Customer SupportUsers in Levels 7-8 can feel at ease knowing their concerns will be addressed promptly by getting access to Priority Support. |
💡 How to Earn Points & Level Up
You earn points every time you trade using one of our platforms:
Trading Platform | Points per €1 Traded |
Exchange | 1 point |
Margin | 1 point |
Swap Widget | 2 points |
Example: A trade made on the Exchange with a volume of 50 EUR would earn you 50 points, whereas a trade on the Swap Widget with a volume of 50 EUR would earn you 100 points. Easy!
📊 Points Required for Each Level
Your Level is determined by the number of points you have earned by trading on your Coinmetro account. The number of points required for each Level is as follows:
Level | Points Required | Daily Points Decay Rate |
Level 0 | 0 - 149 | 0 |
Level 1 | 150 - 4,999 | 50 |
Level 2 | 5,000 - 49,999 | 500 |
Level 3 | 50,000 - 149,999 | 1,000 |
Level 4 | 150,000 - 299,999 | 1,500 |
Level 5 | 300,000 - 499,999 | 2,000 |
Level 6 | 500,000 - 999,999 | 5,000 |
Level 7 | 1,000,000 - 4,999,999 | 50,000 |
Level 8 | 5,000,000 - 100,000,000 | 100,000 |
Note: Point updates may take up to 1 minute to reflect on your account. The maximum amount of points you can earn is 100 million.
🔁 What Is Daily Points Decay?
Don't let your points run out! Daily Points Decay is a feature designed to keep you motivated and engaged. Points will be deducted daily based on your Level, so make sure you stay active and keep earning! On average, it takes 90 days to drop one full level.
As your Level increases, so does the daily points decay rate.
🚀 Pro Tip: Stay active to maintain or boost your Level!
🔒 Boost Your Points With XCM Staking
Our XCM Boost feature allows you to boost your number of points even further by Staking XCM. A points multiplier is activated for all users who have an active XCM staking plan, allowing you to unlock even greater rewards effortlessly.
The more you stake, the higher the rewards:
Already had an active XCM staking plan?
If you already had an active XCM staking plan before the launch of Levels, don't worry. The points multiplier will have already been activated on your account and will remain until the XCM staking plan is closed.