Depositing AUD into your Coinmetro account is a quick and straightforward process, giving you easy access to the platform’s full range of trading and investment features. Whether you're just getting started or adding funds to take advantage of new opportunities, this guide will walk you through the steps to fund your account securely and efficiently.
Here's how to get started.
✅ Step 1: Verify Your Account
Before you can deposit funds, your account must be fully verified. This is a requirement for all transactions on the platform.
Verification includes:
Completing your identity check (submitting personal information and a valid ID document)
Submitting your residential address.
Simply log into your account and complete the verification process if you haven't already.
💰 Step 2: Go to the Deposit Section
Choose your preferred payment method from the dropdown below to view specific step-by-step deposit instructions.
🏦 How to Deposit AUD via NPP (Bank Transfer)
🏦 How to Deposit AUD via NPP (Bank Transfer)
Please select either the mobile app or the web browser instructions for steps on how to make an AUD NPP deposit.
📱 On the Mobile App
📱 On the Mobile App
Step 1: Open the Coinmetro mobile app and:
Tap "Deposit" from the Home screen
Choose "Euro" as your fiat currency.
Step 2: Select "NPP" as your deposit method
Select NPP from the list.
Step 3: Send your funds to our banking details provided on the screen
You'll receive an email once we've received the funds and when they've been credited to your Coinmetro account.
Note: The name on the depositing bank account must match the name on your Coinmetro account.
💻 On a Web Browser
💻 On a Web Browser
Step 1: From your dashboard, click on "Deposit"
Step 2: Select "AUD - AUD Dollar (NPP)" as your deposit method
Step 3: Send your funds to our banking details provided on the screen
You'll receive an email once we've received the funds and when they've been credited to your Coinmetro account.
Note: The name on the depositing bank account must match the name on your Coinmetro account.
💳 How to Deposit AUD via Credit/Debit Card
💳 How to Deposit AUD via Credit/Debit Card
Please note that card deposits are available on the mobile app only.
Step 1: Open the Coinmetro mobile app and:
Tap "Deposit" from the Home screen
Choose "AUD" as your fiat currency.
Step 2: Select "Credit Card" as your payment method
Tap on the “Credit Card" option as your payment method, and you'll be prompted to add a new card if you haven't already. Simply enter your card details and then tap on "Add Card" to continue.
If you've added a card previously, you can either select a saved card or add a new one.
Note: Coinmetro currently accepts card deposits from Visa or Mastercard only. When entering new card details, you may be asked to provide your billing address (as required by card providers).
Step 3: Enter Amount & Confirm
Input the amount you wish to deposit
Double-check all details
Tap "Confirm".
🔐 Note: You may be asked to enter a One-Time Password (OTP) from your bank for security.
📱 How to Deposit AUD via Apple Pay/Google Pay
📱 How to Deposit AUD via Apple Pay/Google Pay
Please note that Apple Pay or Google Pay deposits are available on the mobile app only.
Step 1: Open the Coinmetro mobile app and:
Tap "Deposit" from the Home screen
Choose "AUD" as your fiat currency.
Step 2: Choose "Apple Pay" or "Google Pay" as your payment method
Supported card providers:
✔️ Visa
✔️ Mastercard
Note: Prepaid and virtual cards issued by Visa/Mastercard only are also accepted!
Step 3: Enter Amount & Confirm
Input the amount you wish to deposit
Double-check all details
Tap "Confirm"
Approve the transaction via Apple Pay or Google Pay.
🔐 Note: You may be asked to enter a One-Time Password (OTP) from your bank for security.
FAQs
⏱️ How long does it take?
AUD NPP: Up to two business days
Card or Apple Pay/Google Pay: Deposits via Apple Pay/Google Pay are typically instant, though it may take a few minutes to reflect in your account.
💸 What are the deposit limits?
For AUD NPP Deposits: No limits
For Card and Apple Pay/Google Pay deposits:
Minimum per transaction: 10 EUR/USD/GBP/AUD
Maximum per transaction: 5,000 EUR/USD/GBP/AUD
Level | Daily Transaction Limits | Weekly Volume Limits |
Levels 0-2 | Up to 5/day | 5,000 EUR/USD/GBP/AUD |
Levels 3-8 | Up to 10/day | 40,000 EUR/USD/GBP/AUD |
💰 What are the fees?
AUD NPP: 0 AUD (free!)
Credit/Debit Card and Apple Pay/Google Pay:
Level | Fee per Transaction |
Levels 0-2 | 1.99% |
Levels 3-8 | 0% (free!) |
👥 Can I deposit from a third party?
No, we do not accept deposits from third parties. Any deposits made in a name other than your own will be returned at your expense.
❌ Why did my card deposit fail?
Here are some common reasons why your deposit may have failed:
Card isn’t enabled for online/crypto payments
Insufficient balance or card spending limits
Bank doesn’t support crypto transactions
Expired card
Bank declined the payment (contact your bank).