Once your Profile Verification has been completed, you can deposit fiat currencies into your Coinmetro account with ease! Simply follow the steps outlined in this guide to start funding your account.

✅ Step 1: Verify Your Account

Before you can deposit funds, your account must be fully verified. This is a requirement for all transactions on the platform.

Verification includes:

Completing your identity check (submitting personal information and a valid ID document)
Submitting your residential address.

Simply log into your account and complete the verification process if you haven't already.

💰 Step 2: Go to the Deposit Section

Choose your preferred payment method from the dropdown below to view specific step-by-step deposit instructions.

🏦 How to Deposit Fiat by Bank Transfer

Choose the relevant Bank Transfer method for your fiat currency from the dropdown menu. The exact steps on how to make the transaction will depend on the fiat currency selected:

💳 How to Deposit Fiat Using a Credit or Debit Card

Important: Credit and Debit card deposits are available on the mobile app only.

From the home screen, tap on Deposit.
Tap on the fiat currency you want to deposit (EUR, USD, AUD, or GBP).
Tap on the Credit Card deposit method.
Tap on Add Card and enter your card details. If you've previously saved card details, tap on the card you want to use.
Enter the amount you want to deposit. You can deposit a minimum of 10 EUR/USD/AUD/GBP and a maximum of 5000 EUR/USD/AUD/GBP per card deposit.
Tap Confirm to complete the transaction. You may be asked to enter a One-Time Passport (OTP) from your bank for security purposes.

That's it! Your funds are on the way to your Coinmetro account.

Important: Coinmetro currently accepts card deposits from Visa or Mastercard only. When entering new card details, you may be asked to provide your billing address (as required by card providers).

📱 How to Deposit Fiat Using Apple Pay/Google Pay

Important: Apple Pay and Google Pay deposits are available on the mobile app only.

From the home screen, tap on Deposit.
Tap on the fiat currency you want to deposit (EUR, USD, AUD, or GBP).
Tap on the Apple Pay or Google Pay deposit method.
Enter the amount you want to deposit. You can deposit a minimum of 10 EUR/USD/AUD/GBP and a maximum of 5000 EUR/USD/AUD/GBP per Apple Pay/Google Pay deposit.
Tap Confirm, then complete the instructions to complete the transaction. You may be asked to enter a One-Time Passport (OTP) from your bank for security purposes.

That's it! Your funds are on the way to your Coinmetro account.

FAQs

🏦 Which fiat currencies can be deposited via bank transfer?

Currently, you are able to send the following fiat currencies to Coinmetro via bank transfer:

Please note: USD SWIFT is available for personal accounts only.

💳 Which fiat currencies can be deposited by Credit or Debit Card?

Currently, you are able to deposit the following fiat currencies to Coinmetro via credit/debit card:

EUR
GBP
USD
AUD.

📱 Which fiat currencies can be deposited via Apple Pay or Google Pay?

Currently, you are able to deposit the following fiat currencies to Coinmetro via Apple Pay/Google Pay:

EUR
GBP
USD
AUD.

⏱️ How long does it take?

Credit Card (All Currencies)	Usually instant, but may take up to a few minutes.
Apple Pay/Google Pay (All Currencies)	Usually instant, but may take up to a few minutes.
EUR SEPA	Up to two business days.
EUR SWIFT	Up to five business days.
USD Fedwire	Up to three business days.
USD SWIFT	Up to three business days.
GBP Faster Payments	Up to four business hours.
AUD Osko	Up to two business days.

If your funds still have not arrived after the above-indicated timeframe, please contact our customer support team.

👥 Can I deposit from a third party?

No, we do not accept deposits from third parties. Any deposits made in a name other than your own will be returned and will incur a 20 EUR refund fee.

💸 What are the fees?

Deposit fees may vary depending on your Level.

Credit Card (All Currencies)	Levels 0-2: 1.99% fee per deposit Levels 3-8: No deposit fee
Apple Pay/Google Pay (All Currencies)	Levels 0-2: 1.99% fee per deposit Levels 3-8: No deposit fee
EUR SEPA	All Levels: No deposit fee
EUR SWIFT	All Levels: 5 EUR per deposit
USD Fedwire (Personal Accounts)	All Levels: No deposit fee
USD Fedwire (Business Accounts)	All Levels: 40 USD fixed fee for amounts up to $200k, or 0.02% fee for amounts over $200k
USD SWIFT	All Levels: No deposit fee
AUD Osko	All Levels: No deposit fee
GBP Faster Payments	All Levels: No deposit fee