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Please note that our Customer Support Team is available from 10:00 to 22:00 UTC. If you're contacting us outside of these hours, please be patient. We'll get back to you as soon as we're back online.
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💬 How to Contact Us on Live Chat
📱 On the Mobile App
📱 On the Mobile App
From the Home screen, tap on the Menu (the 3 lines) icon at the top left of the screen
Tap "Contact Support". From here, you can start a chat with our customer support agents.
💻 On a Web Browser
💻 On a Web Browser
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✉️ How to Contact Us by Email
Just send an email to hello@coinmetro.com describing your issue, and we'll get back to you as soon as we can.