Skip to main content

How Can I Contact Coinmetro?

Sophie avatar
Written by Sophie
Updated over a month ago

By far the best way to get help is to look into our ever-growing database of articles. Topics range from Getting Started to Trading Platforms, Education, and much more!

However, if you prefer to speak with a customer support agent, you can contact our team directly.

πŸ’¬ How to Contact Us on Live Chat

πŸ“± On the Mobile App

  1. From the Home screen, tap on the Menu (the 3 lines) icon at the top left of the screen

  2. Tap "Contact Support". From here, you can start a chat with our customer support agents.

πŸ’» On a Web Browser

  1. From your Dashboard, or any page on https://go.coinmetro.com/, click on the orange chat widget on the bottom right. From here, you'll be able to speak to our customer support team.

βœ‰οΈ How to Contact Us by Email

Just send an email to hello@coinmetro.com describing your issue, and we'll get back to you as soon as we can.

Did this answer your question?