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How to Deposit USD (US Dollars) Into Your Coinmetro Account

Learn how to deposit USD into your Coinmetro account in just a few steps

Sophie avatar
Written by Sophie
Updated over a week ago

Depositing USD into your Coinmetro account is a quick and straightforward process, giving you easy access to the platform’s full range of trading and investment features. Whether you're just getting started or adding funds to take advantage of new opportunities, this guide will walk you through the steps to fund your account securely and efficiently.

Here's how to get started.

✅ Step 1: Verify Your Account

Before you can deposit funds, your account must be fully verified. This is a requirement for all transactions on the platform.

Verification includes:

  • Completing your identity check (submitting personal information and a valid ID document)

  • Submitting your residential address.

Simply log into your account and complete the verification process if you haven't already.

💰 Step 2: Go to the Deposit Section

Choose your preferred payment method from the dropdown below to view specific step-by-step deposit instructions.

🏦 How to Deposit USD via Domestic Wire (Business Accounts Only)

Please note: Our USD Fedwire deposit details have recently changed. Please check the USD Fedwire deposit tab for our new account details. If you've already sent a deposit to the old Fedwire details, the funds will be returned to your Coinmetro account automatically.

The steps on how to deposit USD via Domestic Fedwire will vary depending on whether you're using the mobile app or the web version of Coinmetro.

📱 On the Mobile App

Step 1: Open the Coinmetro mobile app and:

  1. Tap "Deposit" from the Home screen

  2. Choose "USD" as your fiat currency.

Step 2: Select "Domestic Fedwire" as your deposit method

Step 3: Complete the payment

Send the funds to the banking details shown on the screen.

Note: The name on the depositing bank account must match the name on your Coinmetro account.

Step 4: Contact our customer support team with proof of payment

Once the payment has been sent, please contact our customer support team, informing us and providing us with proof of payment of the transfer (a bank statement or transfer receipt).

Once we've located the funds, the deposit will be assigned to your Coinmetro account. You'll receive an email informing you of this.

Important note: Make sure you include your compulsory reference, or your payment will not be assigned to your Coinmetro account.

💻 On a Web Browser

Step 1: From your dashboard, click on "Deposit"

Step 2: Select "USD - US Dollar (Fedwire) " as your deposit method

Step 3: Complete the payment

Send the funds to the banking details shown on the screen.

Note: The name on the depositing bank account must match the name on your Coinmetro account.

Step 4: Contact our customer support team with proof of payment

Once the payment has been sent, please contact our customer support team, informing us and providing us with proof of payment of the transfer (a bank statement or transfer receipt).

Once we've located the funds, the deposit will be assigned to your Coinmetro account. You'll receive an email informing you of this.

Important note: Make sure you include your compulsory reference, or your payment will not be assigned to your Coinmetro account.

💳 How to Deposit USD Using a Credit or Debit Card

Please note that card deposits are available on the mobile app only.

Step 1: Open the Coinmetro app and:

  1. Tap "Deposit" from the Home screen

  2. Choose "USD" as your fiat currency.

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⚠️ Note: The name on the card must match your Coinmetro account name.

Step 2: Select "Credit Card" as your payment method

Tap on the “Credit Card" option as your payment method, and you'll be prompted to add a new card if you haven't already. Simply enter your card details and then tap on "Add Card" to continue.

If you've added a card previously, you can either select a saved card or add a new one.

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Note: Coinmetro currently accepts card deposits from Visa or Mastercard only. When entering new card details, you may be asked to provide your billing address (as required by card providers).

Step 3: Enter Amount & Confirm

  1. Input the amount you wish to deposit

  2. Double-check all details

  3. Tap "Confirm".

🔐 Note: You may be asked to enter a One-Time Password (OTP) from your bank for security.📱 How to Deposit EUR via Apple Pay/Google Pay

📱 How to Deposit USD Using Apple Pay

Please note that Apple Pay or Google Pay deposits are available on the mobile app only.

Step 1: Open the Coinmetro mobile app and:

  1. Tap "Deposit" from the Home screen

  2. Choose "USD" as your fiat currency.

Step 2: Choose "Apple Pay" or "Google Pay" as your payment method

Supported card providers:
✔️ Visa
✔️ Mastercard

Note: Prepaid and virtual cards issued by Visa/Mastercard only are also accepted!

Step 3: Enter Amount & Confirm

  1. Input the amount you wish to deposit

  2. Double-check all details

  3. Tap "Confirm"

  4. Approve the transaction via Apple Pay or Google Pay.

🔐 Note: You may be asked to enter a One-Time Password (OTP) from your bank for security.


FAQs

💸 What are the fees?

  • Domestic Wire: We charge a fixed fee of $40 for withdrawing amounts up to $200,000. For amounts over this, the fee charged will be 0.02% of the transaction amount. Please note that Levels discounts do not apply to USD deposits and withdrawals.

  • Credit or Debit Card/Apple Pay/Google Pay: We charge a flat 1.99% fee for users in Levels 0-2, or a 0% fee (free) for users in Levels 3-8.

⏲️ How long will it take?

  • Domestic Wire: It can take up to a maximum of two business days for the funds to reach us from your bank.

  • Credit or Debit Card/Apple Pay/Google Pay: Credit/debit card and Apple Pay/Google Pay deposits are typically instant, though they might take a few minutes to reflect in your account. Fast and hassle-free!

💰 What is the minimum amount I can deposit?

  • Domestic Wire: Since we charge a minimum transaction fee of $40, the minimum amount of USD you can deposit is $41.

  • Credit or Debit Card/Apple Pay/Google Pay: The minimum amount you can deposit is 10 USD.

💵 What is the maximum amount I can deposit?

For all information on our deposit limits for fiat, please see our Help Center article here.

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