Coinmetro makes it easy to deposit fiat currencies into your account using a credit or debit card. Whether you’re working with USD, AUD, GBP, or EUR, the process is straightforward and quick. Here’s a simple guide to get you started.
Please note: Credit and Debit Card deposits are currently only available on the Coinmetro mobile app.
✅ Step 1: Verify Your Account
Before you can deposit funds, your account must be fully verified. This is a requirement for all transactions on the platform.
Verification includes:
Completing your identity check (submitting personal information and a valid ID document)
Submitting your residential address.
Simply log into your account and complete the verification process if you haven't already.
💰 Step 2: Go to the Deposit Section
Once your account is verified, open the Coinmetro mobile app and:
Tap "Deposit" from the Home screen
Choose your fiat currency (USD, EUR, GBP, AUD).
⚠️ Note: The name on the card must match your Coinmetro account name.
💳 Step 3: Select Your Payment Method
Tap on the “Credit Card" option as your payment method, and you'll be prompted to add a new card if you haven't already. Simply enter your card details and then tap on "Add Card" to continue.
If you've added a card previously, you can either select a saved card or add a new one.
Note: Coinmetro currently accepts card deposits from Visa or Mastercard only. When entering new card details, you may be asked to provide your billing address (as required by card providers).
✍️ Step 2: Enter Amount & Confirm
Input the amount you wish to deposit
Double-check all details
Tap "Confirm".
🔐 Note: You may be asked to enter a One-Time Password (OTP) from your bank for security.
FAQs
⏱️ How long does it take?
Deposits via Credit/Debit Card are typically instant, though it may take a few minutes to reflect in your account.
💸 What are the deposit limits?
Minimum per transaction: 10 EUR/USD/GBP/AUD
Maximum per transaction: 5,000 EUR/USD/GBP/AUD
Level | Daily Transaction Limits | Weekly Volume Limits |
Levels 0-2 | Up to 5/day | 5,000 EUR/USD/GBP/AUD |
Levels 3-8 | Up to 10/day | 40,000 EUR/USD/GBP/AUD |
💰 What are the fees?
Level | Fee per Transaction |
Levels 0-2 | 1.99% |
Levels 3-8 | 0% (free!) |
🎯 Upgrade your Level to unlock fee-free deposits!
❌ Why did my card deposit fail?
Here are some common reasons why your card deposit may have failed:
Card isn’t enabled for online/crypto payments
Insufficient balance or card spending limits
Bank doesn’t support crypto transactions
Expired card
Bank declined the payment (contact your bank).
💳 Can I use a prepaid or virtual card?
Absolutely! Prepaid and virtual cards are welcome, as long as they’re issued by Visa or Mastercard. Convenience meets flexibility!