1️⃣ How do I delete an article from my list?
👉 Go to your product page, then to the article page.
Click the trash bin icon to delete it, as shown in the image below.
⚠️ Deletion conditions to respect:
To permanently remove an article from your database:
It must not be part of any configuration:
❌ No active machine configuration
❌ No pending configuration
❌ No completed configuration
🛠️ Tip: Delete old container configurations to unlink the article.
➡️ Once it is removed from all configurations, it can be fully deleted.
2️⃣ What is the difference between a product and an article?
📄 To understand the distinction, refer to the following procedure:
👉 Creating Products & Articles
3️⃣ How can I attach a technical data sheet to a product or article?
📎 Follow the dedicated procedure:
👉 Validating Technical Sheets on STM
4️⃣ What is an SKU?
An SKU (Stock Keeping Unit) is a unique identifier for an article.
📌 Example: In the ZTC-J6 screwdriver set, one specific screwdriver may have the SKU ZTC-55E100.
5️⃣ How do I switch an article from consumable to non-consumable?
❌ This cannot be done directly.
➡️ You must delete the article and recreate it with the correct type.
6️⃣ How do I change the price of an article?
Go to the article page
Click “Edit” (pencil icon)
Scroll down to the “Price” field
Enter the new amount
Click “Save” to confirm
📝 The price history at the bottom of the page is for reference only.
➡️ Only the latest price is applied.
📂 To update prices in bulk:
👉 Import/Export procedure
7️⃣ Why do I still see old data in my reports?
📅 This is normal. Changes apply from the date they are made.
➡️ Example:
Price updated on March 2
Reports from March 1 show the old price
Reports from March 2 reflect the new price