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6) Vertical Playbooks → Industry-Ready Journeys

Speak their language; earn their business. Vertical specificity turns curiosity into confident action.

Updated over a month ago

Give each industry a tailored path from problem to proof - so prospects see themselves in the story and know exactly how to move forward.

Who it’s for

  • Product Marketing & Enablement building vertical narratives

  • Enterprise AEs and Solutions teams selling into regulated/complex industries

  • Demand Gen running industry campaigns and events

Why it matters

Vertical relevance boosts conversion and deal size. Buyers trust examples that match their regulations, data flows, and KPIs. When use cases, proof, and CTAs speak their language, consensus forms faster and discount pressure drops.

How it works (TOF → MOF → BOF)

TOF (Clips per vertical: Healthcare, FinServ, SaaS):

Publish 30–60s clips that frame the industry pain and outcome (“Reduce readmission analysis from weeks to hours,” “KYC in minutes with audit trail,” “Shorten onboarding from 30 to 7 days”). Tag industry communities and link to the matching Vertical Playbook page (on your site).

MOF (On-site “Vertical Playbook” page):

A Replay page per industry that includes:

  • Chapters: Use cases → Results → Compliance/Standards (HIPAA/PHI, SOX/PCI, SOC/ISO, GDPR, etc.)

  • Role toggles: Exec · Ops · IT/Security to adjust copy, metrics, and FAQs

  • Artifacts: industry case snapshots, architecture diagrams, integration lists, regulatory mappings

  • Transcript + searchable timeline and related resources (templates, calculators, policy checklists)

BOF (Conversion):

Primary CTAs: “See similar results in [Industry]” · “Book a fit check.”
Secondary: “Download the [Industry] case bundle” · “See it on your data.”


KPIs: Industry page conversions · Average deal size (by vertical) · Win rate in ICP · Time-to-next meeting

Automation: Industry UTM → route to vertical AE + auto-send the case bundle; viewing Compliance + Results within 7 days → invite to a 15-min security/ops review; repeat visits from the same domain → raise account score and ping owner with watched chapters.


Speak their language; earn their business. Vertical specificity turns curiosity into confident action.

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