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How to delete another user

This guide explains how to delete users from your organisation profile.

Note: You must have the Organisation Administrator role to make changes to other users’ profiles within your organisation.

Deleting users via the Administration menu:

  1. Click the Settings cog icon in the left-hand navigation menu.

  2. Under General Settings, select User Management.

  3. Click on the 3-dot menu next to the user you wish to edit, and then click Delete.

  4. Confirm the action when the warning message appears.

Important:

  • Deleting a user will permanently remove their account, including all licence subscriptions and monitoring profiles.

  • If full deletion is not necessary, you may instead consider removing the user’s subscriptions.

Before deleting a user who is the sole owner of a monitoring profile, it is recommended to first share the profile with other user(s) and assign a new owner.

If this step is not completed, ownership of the monitoring profile will automatically transfer to the Organisation Administrator(s).

Article Reference: 090720251017

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