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How to share a Monitoring Profile

This guide explains how to share a monitoring profile so your colleagues can access, view, or manage the profile settings and receive relevant notifications.

Options available depend on your subscription plan.
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This assumes you have a subscription package that includes Monitoring Profiles and have already created at least one profile.


Profiles can be shared with colleagues who have an active subscription license or the Organisation Administrator role.

To share a Monitoring Profile:

  • Log in to your account.

  • Click on your name in the top-right corner and select Monitoring profiles from the dropdown menu.

  • Locate the profile you want to share and click Edit.

  • At the top of the profile page, click the person holding a pen icon to open Profile Sharing options.

Profile Sharing Options

In the pop-up window, you can:

  • See who already has access

  • Transfer ownership of the profile to another user

  • Remove users who no longer need access

  • Add additional colleagues

  • Use the Add people search bar to find colleagues by name or email, or scroll through the Users list.

  • Click the colleague’s name to add them.

  • Assign permission rights from the dropdown:

    • Subscriber – Can view the profile and receive the same emails as owners, but cannot make changes.

    • Owner – Can view, receive emails, and make changes to the profile.

  • To add multiple users with the same permission, enter all names in the search bar before saving.

  • To assign different permissions to different users, add them one by one.

  • After making the necessary selections, click Save to apply the changes.

Not working as expected?

Q: I can not find a user on the list to share the monitoring profile with

A: Users will only appear on the list if they have an active subscription license giving them access to the Monitoring Profiles section. An Organisation Administrator can add the roles to their colleagues through the Organisation or User management.

Article Ref: 060120260923

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