IG Client Services Helpdesk

IG Markets Singapore

Information on IG Markets Cryptocurrencies

 Cryptocurrencies

About Independent Reserve in Singapore

Independent Reserve

Getting Started & Account Setup

Opening your IG Markets account to invest in Cryptocurrencies

Account Opening

Supported Cryptocurrencies

Information on cryptocurrencies supported by IG Markets

Deposits

What are the SGD withdrawal fees?

Information on Deposits, Withdrawals and Verifications for cryptocurrencies

Payments

Trading & Fees

Information on trading fees, commissions and account charges for cryptocurrencies

Fees and costs

Security

How do we protect your assets and account?

Account protection

Mobile Application

Cryptocurrencies: Mobile app related queries

Mobile Application 

Customer Support

How do I get help with crypto queries?

Cryptocurrencies: Information on customer support

CFDs

How can I change personal details for IG Markets CFD trading?

What documents can I download from the IG Markets application?

What are IG’s Dealing Hours?

General Queries

How do I open an IG Markets CFD trading account?

How do I manage my IG Markets CFD account?

Information on all account administrative tasks

Account Admin 

How are IGM’s Products Priced?

Dividend Adjustments

FX Rollover

Overnight Funding

Product Information

Shares Funding

Margin

What are the costs of trading on IG Markets CFD?

What order types and trading features are available on IG Markets CFD trading?

IG Markets CFDs — Shares

IG Markets CFDs — Commodities

IG Markets CFDs — Forex

IG Markets CFDs — Indices

Product Details

How can I access the Web Trading Platform with my IG Markets account?

Product Differentiation Across Platforms

Is IG Markets CFD trading regulated in Singapore?

IG Markets CFD trading — FAQs

General

Share Dealing

How will dividend payments be credited into my account?

What happens when the stock I own delists?

What happens to my shares when a company I own goes through a stock split or consolidation?

What happens if a share I own is part of a takeover?

Information on mandatory corporate actions

Mandatory Corporate Actions

How do I transfer my shares in and out of IG Markets?

Information on voluntary corporate actions

Voluntary Corporate Actions

How do market orders work?

What order types are available on IG Markets?

How do limit orders work?

Order types

What are the cost and charges for using IG Markets?

What are SGX trading fees?

What are the commission rates?

How do exchange rates work?

Are there any platform fees?

Trading fees, commissions and account charges

How do trading sessions differ across global markets?

How do corporate actions work?

How do I trade fractional shares?

How do dividends work?

What is the settlement period and when can I access my money after selling?

What charts are available?

What Markets are offered?

Who is IG markets?

Do you offer Pre/Post Market Trading?

How do I trade in Pre/Post Market session on the IG Markets application?

Product and market details

What taxes apply to international trades?

Where can I find my statements?

Get your statements and learn about any tax implications

Statements and tax

How do I open an account?

What are the criteria to begin investing with us?

How do I verify with SingPass?

What documents do I need to open my IG Markets account?

Who is eligible to open an IG Markets account?

How do I change my  PIN?

Where do I find my account ID?

How do I access my account documents on  the IG Markets application?

Can I hold money in a different currency?

Account Admin

How does the custodian model work?

How is my data protected?

How is my money held and protected?

What happens if I lose my phone?

Where can I find the legal documents for my IG markets account?

How do withdrawals work?

Can I add a business bank account?

Can I add more than one bank account?

How can I change my linked bank account?

How long will my withdrawal take to arrive?

What are IG Markets’ withdrawal limits?

How do I withdraw funds back to my card?

How do I upload my bank statement to withdraw funds?

Why is my withdrawal pending or delayed after I’ve submitted it?

Why can't I withdraw funds from my IG account?

Withdrawals

Why am I asked for a bank statement when withdrawing funds?

What verification do I need if I want to withdraw funds?

I can't upload my document. How do I fix it?

How do I verify my bank statement?

Verification

What deposit methods are available?

How do I deposit via PayNow?

What reference number should I use for a manual bank transfer?

Are third party deposits allowed?

Can I add a joint bank account?

What are IG Markets' deposit limits?

IG Markets May Welcome Bonus Promotion

IG Markets June Welcome Bonus Promotion

0% FX markup waiver promotion

IG Markets July Welcome Bonus Promotion

IG Markets August Welcome Bonus

IG Markets S$168 September Welcome Bonus Promotion

IG Markets S$168 October Welcome Bonus Promotion

IG Markets Interest on Shares

Information on marketing promotions for share dealing

Marketing Promotions

Mutual Funds

How can I contact IG Markets?

How do I make a complaint about IG Markets services?

Contact Us

How can I contact IG Markets ?

General 

Documents

Spread bets, CFDs, and other financial instruments are complex and carry a high risk of losing money rapidly due to leverage. A significant percentage of retail investor accounts lose money when trading these instruments. You should consider whether you understand how they work and whether you can afford to take the high risk of losing your money.

Professional clients can lose more than their deposits. All trading involves risk. The value of investments can fall as well as rise, which could result in getting back less than originally invested. Past performance is not a guarantee of future results.

IG is a trading name used by entities within the IG Group, which are regulated in their respective jurisdictions. Please refer to your region-specific help center for detailed regulatory information.

The information on this site is not intended for residents of countries where such distribution would be contrary to local law or regulation.

___________________________________________________________

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