IG Client Services Helpdesk

How does the custodian model work?

How is my data protected?

How is my money held and protected?

What happens if I lose my phone?

Where can I find the legal documents for my IG markets account?

How do we protect your assets and account?

Account protection

Spread bets, CFDs, and other financial instruments are complex and carry a high risk of losing money rapidly due to leverage. A significant percentage of retail investor accounts lose money when trading these instruments. You should consider whether you understand how they work and whether you can afford to take the high risk of losing your money.

Professional clients can lose more than their deposits. All trading involves risk. The value of investments can fall as well as rise, which could result in getting back less than originally invested. Past performance is not a guarantee of future results.

IG is a trading name used by entities within the IG Group, which are regulated in their respective jurisdictions. Please refer to your region-specific help center for detailed regulatory information.

The information on this site is not intended for residents of countries where such distribution would be contrary to local law or regulation.

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