Huggg

How to claim your appliance voucher for a washing machine, fridge, cooker, air fryer, or other household item.

How do I redeem my appliance voucher?

What to do if your appliance hasn't arrived or the delivery date has passed.

Where is my appliance?

How to rearrange or change the delivery date for your appliance after placing your order.

Can I change my delivery date?

What to do if there's a problem with your appliance delivery: who to contact and what information to include.

What happens if there is an issue with my delivery?

Who to contact if your appliance is faulty or not working, and what information to include.

Who do I contact if there's a problem with my appliance?

Help with your home appliance voucher - including how to claim it, what to expect from delivery, installation, and who to contact if something goes wrong.

Home appliances

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