Once you've claimed your voucher and entered your delivery details, the courier will be in touch to arrange delivery. If you haven't heard from them yet, it may be worth checking your spam and junk folders, as well as any calls or texts from unknown numbers.
If your expected delivery date has passed and your appliance still hasn't arrived, please contact ATS directly at customerservice@advancedtotalsupplies.co.uk. They manage all deliveries and will be able to give you an update on your order.
Still need help?
If you've been in touch with ATS and are still having difficulties, email us at support@huggg.me and we'll try to help.