If you experience any problems with your delivery - for example the item arrives damaged, the wrong item is delivered, or the delivery doesn't arrive as expected - please contact ATS directly at customerservice@advancedtotalsupplies.co.uk.
ATS manages all deliveries and will be able to resolve the issue with the courier. Please include as much detail as you can about what happened, along with your Order ID if you have it.
Still need help?
If you've been in touch with ATS and are still having difficulties, email us at support@huggg.me and we'll try to assist.