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Who do I contact if there's a problem with my appliance?

Who to contact if your appliance is faulty or not working, and what information to include.

If your appliance has a fault or isn't working, ATS can help. Huggg understands this can be frustrating, especially when you've just received your appliance. ATS manages all appliance orders and handles faults within the first year.


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πŸ“§ Contact ATS

Email customerservice@advancedtotalsupplies.co.uk and include your Order ID. This helps ATS locate your order quickly.

If you're not sure of your Order ID, check the confirmation email you received when your order was placed.

ATS will look into it and come back to you with what they find.


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Still need help?

Email us at support@huggg.me and we'll do our best to assist.

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