Huggg Payouts has three user roles: Admin, Team-Viewer, and Participant. When you invite a colleague, they are added as a Participant by default.
📋 The three roles
Each role has a different level of access:
Role | What they can do |
Admin | Full control. Can add and remove team members, top up the wallet, view all invoices, manage subteams, and send vouchers. |
Team-Viewer | Oversight and sending. Can send vouchers and view all transactions and reports across the whole team. No access to team management, billing, or user permissions. |
Participant | Sender. Can send vouchers using the shared wallet balance. Sees only their own transaction history. |
💡 Can we have more than one Admin?
Yes, and we recommend at least two. If your only Admin leaves or is unavailable, your team could lose access to billing and user management. There is no extra cost for additional Admins.
📧 How do I change a team member's role?
User roles are managed by the Huggg support team. To request a change, an existing Admin should email support@huggg.me with:
The email address of the colleague whose role needs changing
The role you would like them to have
We'll confirm once it has been updated.
Still need help?
Email us at support@huggg.me and we'll do our best to assist.