If there is a fault or problem with your appliance, please contact ATS at customerservice@advancedtotalsupplies.co.uk. ATS is the supply partner who manages all appliance orders, including faults within the first year.
Please include your Order ID in your email - this helps ATS locate your order quickly. If you are unsure of your Order ID, check the confirmation email you received when your order was placed.
Still need help?
If you've been in touch with ATS and are still having difficulties, email us at support@huggg.me and we'll try to assist.