Withdrawing funds from Coinmetro is quick and secure, but sometimes you may need to cancel a withdrawal before it’s processed — for example, if you entered the wrong address or changed your mind. The good news is that withdrawals can be cancelled easily as long as they’re still pending.
❌ How to Cancel a Pending Withdrawal
The method for cancelling a withdrawal depends on which version of Coinmetro you are using:
📱 How to Cancel a Withdrawal on the Mobile App
📱 How to Cancel a Withdrawal on the Mobile App
Open the Coinmetro mobile app.
From the home screen, tap on the Menu (☰) in the top left corner.
Tap on Transactions.
Find the withdrawal you want to cancel and tap on it.
Tap on the Cancel withdrawal button and confirm.
That's it! Your withdrawal has now been cancelled.
If you don’t see the cancel option, it means your withdrawal has already been processed and can no longer be cancelled.
💻 How to Cancel a Withdrawal on a Web Browser
💻 How to Cancel a Withdrawal on a Web Browser
That's it! Your withdrawal has now been cancelled.
If you don’t see the cancel option, it means your withdrawal has already been processed and can no longer be cancelled.
Important note: Withdrawals can only be cancelled if they are still in Pending status and have not yet been processed. Once a withdrawal has been approved and sent, it cannot be cancelled or reversed, as the funds have already left our system.
💬 Need a Hand?
If you’re unsure whether your withdrawal can still be cancelled, or if it appears stuck in pending for an unusually long time, feel free to reach out to our Customer Support Team via live chat or email at hello@coinmetro.com.
⚠️ Reminder: If you're withdrawing crypto, blockchain transactions are final once confirmed. Always double-check the withdrawal address and network before submitting your request to avoid loss of funds.
FAQs
❓ Can I cancel a withdrawal after it has been approved?
No. Once a withdrawal has been approved and processed, the funds have left our system and cannot be reversed. Only withdrawals in Pending status can be cancelled.
⏳ How long do I have to cancel a withdrawal?
You can cancel a withdrawal only while it remains in Pending status. Once it moves to Approved, it can no longer be cancelled.
⚠️ What can I do if my withdrawal is still pending, but I can't cancel it?
If the withdrawal is still pending, it has not been approved and sent, but you are unable to cancel it on your side, please contact our customer support team so we can cancel it for you.