Ready to cash out? Withdrawing AUD from Coinmetro to your bank account is quick and easy. Follow this step-by-step guide to complete your withdrawal successfully and securely.
✅ Step 1: Verify Your Account
Before you can withdraw funds, your Coinmetro account must be fully verified. This is a requirement for all transactions on the platform.
Verification includes:
Completing your identity check (submitting personal information and a valid ID document)
Submitting your residential address.
Simply log into your account and complete the verification process if you haven't already.
💰 Step 2: Go to the Withdrawal Section
From your Coinmetro Dashboard, click on Withdraw.
On Desktop/Browser: You'll find the "Withdraw" button on the main dashboard.
On the Mobile App: From the home screen, tap on “Withdraw.”
⚠️ Important: You can only withdraw to a bank account in your name. Third-party payments are not supported.
💱 Step 3: Select AUD as Your Currency
From the dropdown menu, select AUD as the currency you’d like to withdraw.
💸 Step 4: Select Your Withdrawal Method
Select the method that you'd like to withdraw AUD with. Currently, we only offer the NPP (bank transfer) withdrawal method for AUD.
🏠 Step 5: Add Your Personal & Bank Details
If it’s your first time withdrawing:
If you haven't already, you’ll be asked to enter your residential address.
Then, enter your bank account details.
If you've saved bank info previously, simply select it by pressing "My Accounts".
💬 Optional: Add a reference note like “Withdrawal to my Revolut account.”
💶 Step 6: Enter the Withdrawal Amount
Type the amount you'd like to withdraw or use the slider/min/max buttons. Then, press Continue when done.
⚠️ Make sure the amount covers the withdrawal fee. If it doesn’t, the system won’t let you proceed.
🔐 Step 7: Review & Confirm the Withdrawal
Double-check all your details. Then:
Click Continue.
Review the summary: amount, fees, and bank info.
If 2FA is enabled, enter your 6-digit code to confirm.
Your withdrawal request is now submitted!
📧 First-Time Withdrawals: Confirm Your Destination
For your first withdrawal to a new bank account:
You’ll receive a confirmation email titled:
“💸 Funds on the move”.Click the Confirm button in the email.
Once confirmed, the withdrawal will be processed.
📥 Check your Spam/Junk folder if you don’t see it right away.
💾 Save Your Bank Details (Optional)
Want to speed things up next time? You can save and name each bank account after confirming a withdrawal. That way, you won’t need to re-enter details in the future.
👍 You're All Set!
That’s it! Your AUD withdrawal is on the way.
If you need any help, or if you're withdrawal is taking longer than usual, feel free to reach out to our support team — we're always happy to assist!
FAQs
⏳ How long does it take to receive my funds?
For AUD NPP withdrawals, it usually takes up to two business days for your funds to reach you.
💰 What are the fees?
The fee for withdrawing AUD via NPP is 10 AUD.
💸 What are the limits?
The withdrawal limit for AUD via NPP is 100,000 AUD per withdrawal.
❌ Can I cancel a pending withdrawal?
Yes! To cancel a withdrawal:
Go to your Dashboard.
Scroll to Transaction History.
Find the pending withdrawal.
Click Cancel.
⚠️ Once a withdrawal is approved and sent, it can no longer be canceled. If you're unable to cancel a withdrawal from your side, please contact customer support.