Ready to cash out? Withdrawing AUD from Coinmetro to your bank account is quick and easy. Follow this step-by-step guide to complete your withdrawal successfully and securely.
✅ Step 1: Verify Your Account
Before you can withdraw funds, your Coinmetro account must be fully verified. This is a requirement for all transactions on the platform.
Verification includes:
Completing your identity check (submitting personal information and a valid ID document)
Submitting your residential address.
Simply log into your account and complete the verification process if you haven't already.
💰 Step 2: Go to the Withdrawal Section
Select the instructions below depending on whether you're using the web version of Coinmetro or the mobile.
📱 How to Withdraw AUD on the Mobile App
📱 How to Withdraw AUD on the Mobile App
From the home screen, tap Withdraw.
Select AUD.
Enter the amount you want to withdraw.
Select the Osko withdrawal method.
Enter your Account Number. If you've previously saved an Account Number, you can select it by tapping on Recent.
Enter your BSB Number. If you've previously saved a BSB Number, you can select it by tapping on Recent.
Review the details of the transaction, then tap Confirm.
That's it! Your withdrawal is on the way to your bank account.
⚠️ If you have 2-Factor Authentication (2FA) enabled, you'll need to enter your 6-digit code before the withdrawal is processed. We strongly recommend enabling 2FA for account protection.
💻 How to Withdraw AUD on Web
💻 How to Withdraw AUD on Web
From your dashboard, click on Withdraw.
From the dropdown menu, click on AUD - Australian Dollar (Osko).
Enter the bank details to which you want to withdraw it. If you've previously saved bank details, you can select them from the list by selecting Recent.
Enter the amount you want to withdraw.
Review the details of the withdrawal, and click Confirm to complete the transaction.
That's it! Your withdrawal is on the way to your bank account.
⚠️ If you have 2-Factor Authentication (2FA) enabled, you'll need to enter your 6-digit code before the withdrawal is processed. We strongly recommend enabling 2FA for account protection.
📧 First-Time Withdrawals: Confirm Your Destination
For your first withdrawal to a new bank account:
You’ll receive a confirmation email titled:
“💸 Funds on the move”.Click the Confirm button in the email.
Once confirmed, the withdrawal will be processed.
📥 Check your Spam/Junk folder if you don’t see it right away.
💾 Save Your Bank Details (Optional)
Want to speed things up next time? You can save and name each bank account after confirming a withdrawal. That way, you won’t need to re-enter details in the future.
If you need any help or if your withdrawal is taking longer than usual, feel free to reach out to our support team — we're always happy to assist!
FAQs
⏳ How long does it take to receive my funds?
For AUD Osko withdrawals, it usually takes up to two business days for your funds to reach you.
💰 What are the fees?
The fee for withdrawing AUD via Osko is 10 AUD.
💸 What are the limits?
The withdrawal limit for AUD via Osko is 100,000 AUD per withdrawal.
👥 Can I withdraw funds to someone else's bank account?
For compliance purposes, you can only withdraw funds to a bank account registered in your name. Sending funds to third parties is against our Terms of Use, and the funds will be returned to your Coinmetro account at your expense.
❌ Can I cancel a pending withdrawal?
Yes! To cancel a withdrawal:
Go to your Dashboard.
Scroll to Transaction History.
Find the pending withdrawal.
Click Cancel.
⚠️ Once a withdrawal is approved and sent, it can no longer be canceled. If your withdrawal is still pending and you're unable to cancel it from your side, please contact customer support.
📝 What can I do if I entered some information incorrectly?
It's important to ensure you double-check that all information has been entered correctly. It is likely the transaction will fail; however, once a transfer is sent successfully, it is not possible to edit any information, and transactions cannot be reversed.