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How to Withdraw GBP (Great British Pounds) From Your Coinmetro Account

Sophie avatar
Written by Sophie
Updated over a week ago

Ready to cash out? Withdrawing GBP from Coinmetro to your bank account is quick and easy. Follow this step-by-step guide to complete your withdrawal successfully and securely.

✅ Step 1: Verify Your Account

Before you can withdraw funds, your Coinmetro account must be fully verified. This is a requirement for all transactions on the platform.

Verification includes:

  • Completing your identity check (submitting personal information and a valid ID document)

  • Submitting your residential address.

Simply log into your account and complete the verification process if you haven't already.

💰 Step 2: Go to the Withdrawal Section

Select the instructions below depending on whether you're using the web version of Coinmetro or the mobile.

📱 How to Withdraw GBP on the Mobile App

  1. From the home screen, tap Withdraw.

  2. Select GBP.

  3. Enter the amount you want to withdraw.

  4. Select the Faster Payments withdrawal method.

  5. Enter your Account Number. If you've previously saved bank details, you can select them by tapping on Recent.

  6. Enter your Sort Code.

  7. Review the details of the transaction, then tap Confirm.

That's it! Your withdrawal is on the way to your bank account.

⚠️ If you have 2-Factor Authentication (2FA) enabled, you'll need to enter your 6-digit code before the withdrawal is processed. We strongly recommend enabling 2FA for account protection.

💻 How to Withdraw GBP on Web

  1. From your dashboard, click on Withdraw.

  2. From the dropdown menu, click on GBP - Pound Sterling (Bank Transfer).

  3. Enter the bank details to which you want to withdraw it. If you've previously saved bank details, you can select them from the list by selecting Recent.

  4. Enter the amount you want to withdraw.

  5. Review the details of the withdrawal, and click Confirm to complete the transaction.

That's it! Your withdrawal is on the way to your bank account.

⚠️ If you have 2-Factor Authentication (2FA) enabled, you'll need to enter your 6-digit code before the withdrawal is processed. We strongly recommend enabling 2FA for account protection.

📧 First-Time Withdrawals: Confirm Your Destination

For your first withdrawal to a new bank account:

  • You’ll receive a confirmation email titled:
    “💸 Funds on the move”.

  • Click the Confirm button in the email.

Once confirmed, the withdrawal will be processed.

📥 Check your Spam/Junk folder if you don’t see it right away.

💾 Save Your Bank Details (Optional)

Want to speed things up next time? You can save and name each bank account after confirming a withdrawal. That way, you won’t need to re-enter details in the future.

If you need any help or if your withdrawal is taking longer than usual, feel free to reach out to our support team — we're always happy to assist!


FAQs

⏳ How long does it take to receive my funds?

For GBP Faster Payments withdrawals, it usually takes up to four business hours for your funds to reach you. If your withdrawal is still pending after this time frame, please contact customer support.

💰 What are the fees?

The fee for withdrawing GBP via Faster Payments depends on your Level.

Level

GBP Withdrawal Fee

All Levels

3 GBP fixed fee for amounts up to £3000*

Levels 0-3

0.1% fee (£40 max. fee) for amounts over £3000*

Levels 4-5

0.1% fee (£20 max. fee) for amounts over £3000*

Levels 6-8

0.1% fee (£10 max. fee) for amounts over £3000*

*A fixed fee of £3 will apply to GBP Faster Payments withdrawals in any amount up to £3000; thereafter, the fee will be 0.1% of the withdrawal amount (up to a maximum fee of £10-£40 depending on your Level).

💸 What are the limits?

The withdrawal limit for GBP via Faster Payments is 250,000 GBP per withdrawal.

👥 Can I withdraw funds to someone else's bank account?

For compliance purposes, you can only withdraw funds to a bank account registered in your name. Sending funds to third parties is against our Terms of Use, and the funds will be returned to your Coinmetro account at your expense.

❌ Can I cancel a pending withdrawal?

Yes! To cancel a withdrawal:

  1. Go to your Dashboard.

  2. Scroll to Transaction History.

  3. Find the pending withdrawal.

  4. Click Cancel.

⚠️ Once a withdrawal is approved and sent, it can no longer be canceled. If your withdrawal is still pending and you're unable to cancel it from your side, please contact customer support.

📝 What can I do if I entered some information incorrectly?

It's important to ensure you double-check that all information has been entered correctly. It is likely the transaction will fail; however, once a transfer is sent successfully, it is not possible to edit any information, and transactions cannot be reversed.

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