Ready to cash out? Withdrawing USD from Coinmetro to your bank account is quick and easy. Follow this step-by-step guide to complete your withdrawal successfully and securely.
Important: If you have a business account, you need to contact our customer support team to request a manual USD withdrawal. Please send an email to hello@coinmetro.com with the following information so we can process the transaction:
Beneficiary name
Beneficiary address
Beneficiary bank name
Beneficiary bank address
Beneficiary account number
Beneficiary routing number/ABA
✅ Step 1: Verify Your Account
Before you can withdraw funds, your Coinmetro account must be fully verified. This is a requirement for all transactions on the platform.
Verification includes:
Completing your identity check (submitting personal information and a valid ID document)
Submitting your residential address.
Simply log into your account and complete the verification process if you haven't already.
💰 Step 2: Go to the Withdrawal Section
From your Coinmetro Dashboard, click on Withdraw.
On Desktop/Browser: You'll find the "Withdraw" button on the main dashboard.
On the Mobile App: From the home screen, tap on “Withdraw.”
⚠️ Important: You can only withdraw to a bank account in your name. Third-party payments are not supported.
💱 Step 3: Select USD as Your Currency
From the dropdown menu, select USD as the currency you'd like to withdraw.
💸 Step 4: Select Your Withdrawal Method
Select the method which you'd like to withdraw your USD with. We currently offer both Domestic Fedwire and SWIFT withdrawal options for USD.
Important: SWIFT withdrawals are available for personal Coinmetro accounts only.
🏠 Step 5: Add Your Personal & Bank Details
If it’s your first time withdrawing:
If you haven't already, you’ll be asked to enter your residential address.
Then, enter your bank account details.
If you've saved bank info previously, simply select it from the dropdown.
Important: If you're withdrawing USD with Domestic Fedwire from a personal account, you'll need your ABA Wire Code (Routing Number). Please note that the Beneficiary Bank may try to give you the Correspondent BIC instead, so in this case, you may need to request the Wire ABA Code.
You can use the following script to request the Wire ABA Code (Routing Number) from your bank:
“Hi, I’m looking to receive a payment from my account with a US Bank that is not directly connected to SWIFT. To create a payment at their end, they will require the ABA (American Banker’s Association) code, aka Routing Number, of your US Correspondent. They need this to initiate a domestic Wire transfer to your correspondent who will then forward the payment to you via SWIFT. Can you therefore, please provide me with information on who is your US Correspondent Bank and what is their ABA code/Routing number?”
💶 Step 6: Enter the Withdrawal Amount
Type the amount you'd like to withdraw or use the slider/min/max buttons.
⚠️ Make sure the amount covers the withdrawal fee. If it doesn’t, the system won’t let you proceed.
🔐 Step 7: Review & Confirm the Withdrawal
Double-check all your details. Then:
Click Continue.
Review the summary: amount, fees, and bank info.
If 2FA is enabled, enter your code to confirm.
Your request is now submitted!
📧 First-Time Withdrawals: Confirm Your Destination
For your first withdrawal to a new bank account:
You’ll receive a confirmation email titled:
“💸 Funds on the move”.Click the Confirm button in the email.
Once confirmed, the withdrawal will be processed.
📥 Check your Spam/Junk folder if you don’t see it right away.
💾 Save Your Bank Details (Optional)
Want to speed things up next time? You can save and name each bank account after confirming a withdrawal. That way, you won’t need to re-enter details in the future.
👍 You're All Set!
That’s it! Your USD withdrawal is on the way.
If you need any help, feel free to reach out to our support team — we're always happy to assist!
FAQs
⏳ How long does it take to receive my funds?
Domestic Fedwire withdrawals: Up to 3 business days
SWIFT withdrawals: Up to 3 business days
💰 What are the fees?
Domestic Fedwire for Personal Accounts: 50 USD
Domestic Fedwire for Business Accounts: $40 fixed fee for amounts up to $200, 0.02% fee for amounts over $200k
USD SWIFT (Personal Accounts only): 50 USD
❌ Can I cancel a pending withdrawal?
Yes! To cancel a withdrawal:
Go to your Dashboard.
Scroll to Transaction History.
Find the pending withdrawal.
Click Cancel.
⚠️ Once a withdrawal is approved and sent, it can no longer be canceled. If you're unable to cancel a withdrawal from your side, please contact customer support.