For Personal Coinmetro Accounts
Unfortunately, USD withdrawals are currently not available for personal Coinmetro accounts. We're sorry for any inconvenience.
If you have a personal account, please be assured that all other payment services are still available for you to use, including other fiat and crypto withdrawal methods. What other methods can I use to withdraw?
In the meantime, until this matter is solved, please do not send any new USD deposits to our previously available USD banking details. Please inform us immediately if you have already sent funds to those details.
Stay tuned, as we'll be implementing USD withdrawal methods for personal accounts soon!
How to Withdraw USD From Your Coinmetro Business Account
You can deposit and withdraw US Dollars (USD) via Domestic Fedwire if you have a Coinmetro business account. Please note that this process is not currently automated and can only be done manually, so you will need to send an email to our customer support team to request a USD withdrawal.
Please contact our customer support team by email at hello@coinmetro.com, informing us that you would like to make a USD withdrawal with the details of the withdrawal.
Once we have all the details we need, we'll process your withdrawal manually and inform you once the transaction has been completed.
Please note that USD withdrawals are not currently available for personal Coinmetro accounts.
FAQs
What are the fees?
We charge a fixed fee of $40 for withdrawing amounts up to $200,000. For amounts over this, the fee charged will be 0.02% of the transaction amount. Please note that Levels discounts do not apply to USD deposits and withdrawals.
How long will it take for my withdrawal to process?
It can take up to a maximum of two business days for the funds to reach your bank once leaving your Coinmetro account.
What is the minimum amount of USD I can withdraw?
Since we charge a minimum transaction fee of $40, the minimum amount of USD you can withdraw is $41.