Audiences
Build and target audiences, including segmenting guests by form answers, tags and profile filters.
10 articles
- AudiencesWhat an audience is, the AND/OR rules that decide who receives a campaign, and an index of every filter and where it is documented.
- Segment guests by a form field valueBuild an audience from the answers guests give in a Bookboost form, so you can target or exclude guests based on the option they selected.
- Targeting guests a set number of days before their birthdayHow to use the Birthday audience filter to reach guests a fixed number of days before their birthday, so the message lands ahead of the day itself.
- Audience filters: campaign behaviourSegmenting by who opened, clicked, or already received a campaign, and how to use exclusion as a frequency cap.
- Audience filters: reachabilityThe four filters that keep an audience to guests you can actually contact, and why Reachable belongs at the top of every one.
- A/B testing with audiencesSplitting an audience in two to test one change across two campaigns, and how the odd/even split actually works.
- Audience filters: reservationThe seventeen filters that segment by the booking: arrival and departure, the stay, how it was booked, money, companies, and forms.
- Audience filters: guest and profileThe sixteen filters that segment by who the guest is: their history with you, what is on their profile, and their forms, lists and tasks.
- Duplicate an audienceCopying an audience so you can change it without touching the original, and why editing a live one is risky.
- Dynamic date options on the "Guest is in Hotel" and "Guest stays over at Hotel" filtersThe "Guest is in Hotel" and "Guest stays over at Hotel" audience filters support dynamic date options (Today, This week, and Next X days) that recalculate each time the audience…