Insights runs on the same data Bookboost holds for your account. There is no separate integration to set up.
What feeds Insights
Reservations — from your PMS integration.
Marketing engagement — journeys and broadcasts, with sends, opens, clicks, and (for broadcasts) attributed revenue.
Unified Inbox — conversations, response times, operator activity, and channel usage.
Exporting your data
Some customers ask whether they can connect to the underlying data warehouse directly. Direct access is not available. If you want to bring your data into an external BI tool such as Power BI or Tableau, the supported route is SFTP CSV export. See Getting your data out for step-by-step instructions.
Need help?
Contact us through the Talk to Us option on the left menu in the platform, or email support@bookboost.io.