The Insights Agent is a natural-language analytics tool. You ask a question in plain English and get an answer back as a chart or table.
It runs queries against the same data that powers your dashboards — reservations, marketing, and inbox combined — and builds visualisations on the fly. Any chart it produces can be saved as a tile on a dashboard. It understands hospitality terminology directly: ADR, ALOS, OTA, journey, broadcast, segment.
Available to Creator Seats only.
Insights Agent vs the AI Agent in the Unified Inbox
Bookboost has two products with similar names:
The Insights Agent (this one) is the natural-language analytics tool. It answers business questions about your data in Bookboost Insights.
The AI Agent in the Unified Inbox is a separate product that handles guest conversations.
They are two separate products.
What you can ask
"What was attributed revenue from broadcast campaigns last quarter?"
"Compare ADR by channel between Q1 and Q2 this year."
"Show me bookings by segment for the Berlin property in May."
"Response time by operator in the Unified Inbox over the last 30 days."
What you cannot ask
Anything outside your Bookboost data. It cannot access your RMS data or external sources.
Free-form opinion ("is this good?"). It reports numbers; it does not interpret them.
Predictions. It reports what has happened, not what will happen.
Tip
When iterating on a custom dashboard, open the Insights Agent from inside the workbook rather than the main Agent screen. It then has the context of the dashboard you are working on.
Where to go next
For how to phrase a question that gets a useful answer, see The progressive prompt method.
Need help?
Contact us through the Talk to Us option on the left menu in the platform, or email support@bookboost.io.