Certify
Step by step guidance to help navigate our Certify System.
By Christopher1 author34 articles
- Is there a user guide available to help navigate Certify?
- A learner has reported an issue through Certify. As the learner’s registered centre can I see what they have reported?
- Can I view an e-Certificate for a learner registered at a different centre?
- How long will e-Certificates be available to view in Certify?
- I have made a unit claim but have not requested a certificate. Will a certificate be available to view in Certify?
- A learner has completed an online exam which does not require me to process any further claims in Online Services. Is there any action I need to take in Certify?
- What should I do if the e-Certificate download fails?
- When will I receive the hard-copy of a certificate?
- How can I update my password for Certify?
- What file formats are available for downloaded certificates?
- How can I notify a learner that their e-Certificate is available?
- What should I do if I cannot find a learner's certificate in Certify?
- Can I download multiple certificates at once, and if so, how?
- How long does it take for an e-Certificate to be ready for download after requesting in Certify?
- A learner's certificate is displaying incorrect units. How can this be corrected?
- How can I update my personal details in Certify?
- How do I request a replacement certificate for a learner?
- How do I gain access to EAL Certify?
- Can I print a digital certificate?
- Can I input a learner email address during registration in Online Services?
- Does the message "Only Valid When Viewed on eal.org.uk" mean the certificate is invalid if not viewed online?