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All CollectionsCertifyCertify - Frequently Asked Questions
How long does it take for an e-Certificate to be ready for download after requesting in Certify?
How long does it take for an e-Certificate to be ready for download after requesting in Certify?
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Written by Christopher Wootton
Updated over 3 months ago

Once you have selected the e-Certificates in Certify to download, they are generally ready within 5-10 minutes. However, processing times may vary depending on factors such as the size of the request and the number of learners. Larger files or multiple certificate requests may take longer to process.

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