EAL Connect

This video provides an in-depth walkthrough of the key features in EAL Certify and how to use them in your centre.

Introduction to EAL Certify Centre Portal

Accessing and Navigating the Certify Portal

1. Introduction to EAL Certify Centre Portal
2. About EAL Certify
3. Logging in via EAL Connect
4. Accessing and Navigating the Certify Portal
5. Managing Learner Records
6. Notifying Learners
7. Downloading Certificates
8. Downloading Centre Recognition
9. Validating Learner Records
10. Summary and Additional Support

If you need more help, start with our resources below. Most common questions can be answered here.

- 🌐 FAQs and articles: <a href="https://connect.eal.org.uk/knowledge-hub/576130" rel="nofollow noopener noreferrer" target="_blank">Browse our full collection of EAL Certify articles</a>
- 📘 Full user guide: <a href="https://downloads.intercomcdn.eu/i/o/aed4yow6/65206833/025f59ba52b5f953334cbee7ccab/Certify+Centre+User+Guide.pdf?expires=1766178000&amp;signature=11e3e703cccd5c4a1e326f6c48720eb60bd3e40929c924980a04430eae3885ce&amp;req=1tBtxV7yrzRk2hr889pg6qU4YUMEi83BtflnOFyDOaR8UFggjACQcxPO%2B90%3D%0A" rel="nofollow noopener noreferrer" target="_blank">Certify Centre User Guide.pdf</a>

Still need help? Our Customer Experience Team is here for you:

- 📧 Email: <a href="https://app.eu.intercom.com/" rel="nofollow noopener noreferrer" target="_blank">Customer.Experience@eal.org.uk</a>
- 📞 Call us: 01923 652400 (Monday to Friday, 8 am to 5 pm)
- 💬 Live chat: Available through EAL Connect

Using Certify: A Step-by-Step Video Guide

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Find answers and get help from Intercom Support and Community Experts

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Using Certify: A Step-by-Step Video Guide

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