If your Huel order tracking hasn't updated, don't worry β this can happen for a few reasons.
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1. Carrier delay
Sometimes the courier (DPD, Royal Mail, FedEx) takes time to scan and update your parcel in their system.
Tracking updates often appear within 24 hours.
2. Your order just shipped
If you've only just received your shipping confirmation for your Huel order, your tracking link may not show movement until the courier processes your parcel at their depot.
3. Multiple parcels
Large Huel orders (like Ready-to-Drink or multi-item bundles) may be split into multiple parcels.
Some parcels update sooner than others β this is normal.
4. International shipments
Tracking for international Huel orders may pause while your parcel clears customs.
Updates resume once your parcel is processed locally.
What to do
Allow 24 hours for the next tracking scan to appear.
Check your courier's app (e.g. DPD app) for the latest updates on your parcel.
If your Huel order tracking hasn't moved for more than 3 working days, say the word and we'll connect you with a specialist to investigate.
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π Learn more about delivery here: Delivery Questions page.