Yes — you can authorise another person to receive your Huel delivery on your behalf.
UK deliveries (DPD carrier)
DPD may deliver your Huel parcel to a nominated neighbour — If you're not home when your Huel order arrives, DPD may leave your Huel parcel with a neighbour you've nominated.
Nominate a preferred neighbour in the My DPD app — Open the My DPD app and select which neighbour you want DPD to leave your Huel parcel with.
Deliver to a DPD Pickup shop — Instead of delivery to your home address, you can request that DPD deliver your Huel parcel to a local DPD Pickup shop, where another person can collect your Huel parcel on your behalf by presenting ID.
International deliveries (FedEx carrier)
FedEx may allow another person to sign for your Huel delivery — FedEx may permit a designated person to sign for and receive your Huel parcel at your delivery address.
Authorisation options vary by country — The options available for authorising another person to receive your Huel delivery depend on which country your Huel parcel is being delivered to. Check your FedEx tracking link for specific details about what's available in your location.
Important details about authorising someone else to receive your Huel delivery
The authorised person may need to provide identification — When collecting your Huel parcel from a Pickup shop, the person collecting on your behalf may be asked to provide a photo ID and proof of address.
Once signed for or collected, delivery is complete — Once another person has signed for your Huel parcel or collected your Huel parcel from a Pickup shop, both Huel and the courier consider your Huel delivery completed. Huel cannot be held responsible for what happens to your Huel parcel after it has been signed for or collected.
Need further support?
If you have other questions about authorizing someone else to receive your Huel delivery or managing your Huel delivery preferences, say "talk to a human" and our team will help.