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Can I reschedule or delay my delivery?

"How to reschedule your Huel UK delivery once shipped using My DPD app, what delivery options are available (new date, neighbour, Pickup shop, safe place), that options are managed by couriers not Huel, and what to do for Huel subscriptions."

Written by Jamie Forbes

Yes — you can reschedule or delay your Huel delivery once your Huel order has shipped.


How to reschedule your Huel UK delivery (DPD)

  1. Download or log into the My DPD app

  2. Enter your tracking number (sent in your Huel shipping confirmation email)

  3. Choose from delivery options such as:

    • Select a new delivery date

    • Deliver to a neighbour

    • Deliver to a Pickup shop

    • Leave in a safe place


How to reschedule international Huel deliveries (FedEx)

  1. Use the tracking link in your Huel shipping confirmation email

  2. FedEx provides options to reschedule or reroute your Huel delivery depending on the destination country


Important details about rescheduling your Huel delivery

Delivery options are managed by the courier — Delivery options are managed by DPD or FedEx (depending on your location), not Huel. Once your Huel order is with the courier, you'll need to use their system to make changes.

You need your tracking number — You must have your Huel tracking number (sent in your shipping confirmation email) to reschedule your Huel delivery through the courier's app.

Same-day changes may not be possible — If your Huel parcel is already out for delivery, same-day changes may not be possible. Contact the courier directly for urgent reschedule requests.

Orders just processed can't be delayed — If your Huel order has just been processed but hasn't shipped yet, we cannot delay or reschedule it on our end. You'll need to wait for your Huel order to ship and receive your tracking number before you can reschedule through the courier's app.


For Huel subscriptions

If you want to delay or reschedule your next Huel subscription order before it's processed, you can do this through your account:

  1. Log into your Huel Account at https://uk.huel.com/account/login

  2. Go to My Subscriptions

  3. Select Manage Subscription

  4. Skip or reschedule your next Huel subscription order


Need further support?

If you have other questions about rescheduling your Huel delivery or managing your Huel subscription, say "talk to a human" and our team will help.


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