Yes — you can reschedule or delay your Huel delivery once your Huel order has shipped.
How to reschedule your Huel UK delivery (DPD)
DPD's Delivery Process
DPD follows a standard procedure when delivering parcels:
Attempt to Deliver to Your Address: DPD will first try to deliver the parcel to your specified address.
Delivery to a Neighbor: If you are not available, DPD may attempt to deliver the parcel to a neighbor.
Redirect to a Pickup Shop: If delivery to a neighbor is not possible, DPD will deliver the parcel to the nearest pickup shop to reduce the risk of theft.
Download or log into the My DPD app
Enter your tracking number (sent in your Huel shipping confirmation email)
Choose from delivery options such as:
Select a new delivery date
Deliver to a neighbour
Deliver to a Pickup shop
Leave in a safe place If your DPD shipment is marked as refused or undeliverable, you can reschedule delivery using the DPD app by logging in with your delivery address or tracking details and selecting a new delivery date or alternative delivery option. If you miss a delivery attempt, these options can help ensure your parcel is safely delivered or redirected to a convenient location.
How to reschedule international Huel deliveries (FedEx)
Use the tracking link in your Huel shipping confirmation email
FedEx provides options to reschedule or reroute your Huel delivery depending on the destination country
Important details about rescheduling your Huel delivery
Summary of DPD Missed Delivery Process
DPD has a robust process in place to handle missed deliveries for your Huel order. If you are unavailable, they will attempt delivery to a neighbor or redirect the parcel to a nearby pickup shop. If the parcel is not collected, it will be returned to Huel. Additionally, you can use the DPD app to reschedule delivery or choose alternative options for receiving your parcel.
Delivery options are managed by the courier — Delivery options are managed by DPD or FedEx (depending on your location), not Huel. Once your Huel order is with the courier, you'll need to use their system to make changes. If your parcel is delivered to a pickup shop and remains uncollected, DPD will return the parcel to Huel to ensure it is not left unattended or at risk of theft.
You need your tracking number — You must have your Huel tracking number (sent in your shipping confirmation email) to reschedule your Huel delivery through the courier's app.
Same-day changes may not be possible — If your Huel parcel is already out for delivery, same-day changes may not be possible. Contact the courier directly for urgent reschedule requests.
Orders just processed can't be delayed — If your Huel order has just been processed but hasn't shipped yet, we cannot delay or reschedule it on our end. You'll need to wait for your Huel order to ship and receive your tracking number before you can reschedule through the courier's app.
For Huel subscriptions
If you want to delay or reschedule your next Huel subscription order before it's processed, you can do this through your account:
Log into your Huel Account at https://uk.huel.com/account/login
Go to My Subscriptions
Select Manage Subscription
Skip or reschedule your next Huel subscription order
Need further support?
If you have other questions about rescheduling your Huel delivery or managing your Huel subscription, say "talk to a human" and our team will help.