Skip to main content

Can I exchange my order? (uk)

Whether Huel EU offers exchanges, how to return your Huel order for a refund within 30 days, return conditions, and how to initiate a return through your account.

Written by Jamie Forbes

Huel does not offer direct exchanges at this time.

What You Can Do Instead

You can return your Huel order for a refund within 30 days of delivery.

How to Return Your Huel Order

  1. Log into your Huel Account at uk.huel.com

  2. Go to Order History

  3. Select the relevant Huel order and click View Order

  4. Click Create a Return

You'll then be able to select the Huel product(s) and reason for return. A member of our Customer Experience team will follow up to confirm next steps.

Return Conditions

  • Huel items must be unused and in their original condition

  • Return shipping costs are your responsibility

Please review these conditions before submitting your return request.

Need further help? Say "talk to a human" and our team will point you in the right direction.

Did this answer your question?