Which banks are supported?
We currently support 1,171 banks in Germany – including major banks, online banks, savings banks (Sparkassen), and cooperative banks (Volksbanken).
Simply let us know the full name of your bank – we’ll be happy to check whether it can be connected.
What happens after I connect my bank?
Your transactions will be automatically synchronized with smarta.
The data is updated daily.
Why do I need to renew my bank connection regularly?
Due to legal requirements, your consent is only valid for a limited time. After 90 to 180 days (depending on your bank), we’ll automatically send you a new link to renew the connection.
You’ll then need to confirm authorization again via your online banking.
How secure is the data transmission?
The connection is encrypted and meets the highest data protection and security standards.
Your bank data is used exclusively for your bookkeeping and tax filings.
What happens if I don’t renew the connection?
We won’t be able to fetch your bank transactions anymore. That means:
Your bookkeeping will no longer be up to date
Tax returns can’t be prepared correctly
You’ll face additional manual work
We can’t deliver our full service properly
Can I connect multiple business accounts?
Yes, absolutely! You can link multiple business accounts from different banks at the same time.
Just note that we’ll need the required information for each account connection.
Can I connect sub-accounts or spaces (e.g. banking sub-accounts)?
If your bank supports the technical connection of spaces or sub-accounts, it’s possible in principle.
Again: Only business accounts can be connected.
What should I do if I experience technical issues or the connection process fails?
Please contact our support team directly. We’ll help you quickly and easily.
How can I remove or change an existing bank connection?
Just reach out to us – we’ll gladly take care of changing or deleting your bank connection.
Do you need support?
For our clients:
Feel free to reach out to us anytime at kontakt-team@smarta-steuern.de or book a consultation here – we're here for you!
Not a smarta client yet? No problem!
Book an appointment here for our comprehensive startup package or a consultation if you only have questions about specific topics.
Further questions?
Contact us via the app or by email at kontakt-team@smarta-steuern.de if you want to learn more about our consulting services or have other tax-related concerns.