This feature allows returnable items deposited by operators to be tracked with a status:
🔴 Blocking status + comment
🟡 Non-blocking status + comment
🎯 Objective:
Allow items to be checked following operator declarations, in order to identify any potential anomalies, then return the stock to good condition after verification and processing.
🆕 Feature Evolution
With STM V5, a new tab is now available:
➡️ “Reported Items”
This tab is accessible to:
Expert replenishers
Supervisors
This tab only appears when at least 1 item has been returned with a NOK status or an OK status with a comment.
🖥️ Operation
The feature is organized into 2 main sections:
📥 1. Items to Retrieve
This section groups together deposited items requiring an action:
➡️ For example: control, verification or analysis
🔎 For each item, you can find:
The entered status
The comment left by the operator, and the return date
Its serial number, if it has one
📤 2. Items to Put Back
This section allows items to be managed after processing.
➡️ Possible actions:
Return the item to stock
Validate an OK status
Add or modify a comment
Select the item you have checked or repaired in order to return it to stock
Find the initial status and the comment associated with the item, then modify it if necessary
Once the information has been updated, put the item back with the “Good condition” status in order to finalize its return to stock
✅ Objective
This feature allows:
Better tracking of returned items
Traceability of anomalies
Simplified management of checks and returns to stock