SAM Outillage

❓ Do you have a customer service and technical support (SAV) in case of a breakdown?

✅ Yes. SAM Outillage provides a dedicated hotline and a responsive after-sales service (SAV) to assist you in the event of a breakdown, technical issue, or malfunction on your Sam’Uraï® machines.

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🕗 Monday to Friday 🕤 8:30 AM – 12:30 PM 🕐 1:30 PM – 5:30 PM

Email: <a href="" rel="nofollow noopener noreferrer" target="_blank">reclamation@sam.eu</a>

📹 Video support available: Our technicians can schedule a video call to diagnose the issue live and guide you through the solution remotely.

- Phone: +33 4 77 92 13 00
- Email: <a href="" rel="nofollow noopener noreferrer" target="_blank">reclamation@sam.eu</a>
- 📹 Video support available: Our technicians can schedule a video call to diagnose the issue live and guide you through the solution remotely.

Depending on your location, you may contact our local technical partners:

🧑‍🔧 On-site technical intervention possible

After a remote diagnosis, an on-site visit can be arranged by a SAM technician or one of our local partners, depending on the severity of the issue and the location of the machine.

📞 FAQ Hotline

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Sam Outillage

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🌐 Language / Country	🧰 Company	📬 Contact
🇫🇷 French	SAM Outillage	reclamation@sam.eu +33 4 77 92 13 00
🇬🇧 English	SAM Outillage (Export)	export@sam.eu +33 4 77 92 13 00
🇳🇱 Netherlands	RODAC International	+31 46 458 2299
🇩🇪 Germany	RODAC Deutschland	+31 46 458 2299
🇪🇸 Spain	SHI (Soluciones Herramientas Industriales)	+34 948 32 16 16

📞 FAQ Hotline

❓ Do you have a customer service and technical support (SAV) in case of a breakdown?

📆 Opening hours (France)

📞 Contact – France (SAM Outillage)

🌍 International technical support

🧑‍🔧 On-site technical intervention possible