Reminders are either Emails or Push notifications that can be sent to remind the patient to collect. These are useful if you have changed an order status to completed but the patient has not collected for a number of days.

On the Completed Screen there is a 'Reminder'- bell icon for each order and once clicked, the patient will be sent a reminder email and push notification to ask them to come and collect their order.

You will see a tick against the order when the Reminder has been sent.