Your Post Office energy voucher lets you top up your gas or electricity prepayment meter at any Post Office branch. There are around 11,500 Post Office locations nationwide.
Step 1 - Claim your voucher
Open the link you received by email, text, or letter. Click through to claim your voucher - you'll be given a Post Office energy voucher with a barcode and voucher number.
Step 2 - Go to a Post Office
Take your voucher to your nearest Post Office branch - either on your phone or printed out. You can find your nearest branch at postoffice.co.uk/branch-finder.
Step 3 - At the counter
Show your voucher to the Post Office clerk - they will scan the barcode or key in the voucher number
The clerk will top up your energy meter to the value of the voucher
You will receive a receipt confirming the transaction
Please note: Your voucher can only be used once and has an expiry date shown on screen. Make sure you use it before it expires.
Is your energy provider supported?
Not all energy providers accept Post Office vouchers. See: Which energy providers partner with the Post Office? for the full list.
Need help?
Email us at support@huggg.me and we'll assist.