Your PayPoint voucher lets you top up your gas or electricity prepayment meter at any PayPoint location in the UK. There are around 28,000 PayPoint outlets nationwide - in convenience stores, newsagents and supermarkets.
To find your nearest PayPoint, visit paypoint.com/store-locator.
Before you go
Make sure you have the following with you:
Your voucher - open it on your phone or print the page to take with you
Your gas card, electricity key, or smart meter card - the cashier will need this to apply the credit
At the PayPoint location
Hand your voucher to the cashier - they will scan the barcode or key in the voucher number
The cashier will top up your energy device to the value of the voucher
You will receive a receipt confirming the transaction
Important - expiry
Your PayPoint voucher is valid for 30 days from the date you claim it. If you do not use it within this time, the voucher will be cancelled and the funds returned to the organisation that sent it. You would then need to contact them to request a new one.
PayPoint energy vouchers are also capped at £49. If you have been sent a larger amount, your sender may have issued more than one voucher to cover the total.
Still need help?
Email us at support@huggg.me and we'll do our best to assist.