Once you've claimed your voucher and chosen your shop, here's how to use it at the till.
Paying in store
Open your voucher by clicking the original link sent to you by email, text, or letter
Make sure you're on the screen showing your chosen shop's branding and a barcode or voucher code
Show the barcode to the cashier at the checkout - they'll scan it to apply the value to your shop
If the cashier can't scan the barcode, ask them to enter the voucher number manually - this is printed near the barcode and works just as well
Using your voucher across multiple visits
You don't have to spend the full amount in one visit. Any remaining balance stays on your voucher and will be available next time you shop.
To find your voucher again, simply click the original link that was sent to you. Your remaining balance will be shown on screen.
If you don't have a smartphone with you
You can open your voucher on any computer and print the voucher page. Bring the printed copy to the store - the cashier can scan the barcode from a printed page, or enter the voucher number manually.
Tips for a smooth checkout
Turn up your screen brightness - a dim screen is the most common reason barcodes fail to scan
Switch to light mode if your phone is in dark mode - barcodes don't always display correctly on dark backgrounds
Zoom in on the barcode if the cashier is having trouble reading it
Having problems at the till?
See: My voucher isn't working at the till for a full troubleshooting guide.