Once you've claimed your voucher and chosen your shop, here's how to use it at the till.
Paying in store
Open your voucher by clicking the original link sent to you by email, text, or letter
Check you're on the voucher screen for your chosen shop. It shows the shop's logo and your barcode or voucher number
Show the barcode to the cashier at the checkout. They'll scan it to apply the value to your shop
If the cashier can't scan the barcode, ask them to enter the voucher number manually. It's printed near the barcode and works just as well
Using your voucher across multiple visits
You don't have to spend the full amount in one visit. Any remaining balance stays on your voucher and will be available next time you shop.
To find your voucher again, click the original link that was sent to you. Your remaining balance is shown on screen.
If you don't have a smartphone with you
You can open your voucher on any computer and print the voucher page. Bring the printed copy to the store. The cashier can scan the barcode from a printed page, or enter the voucher number manually.
Tips for a smooth checkout
Turn up your screen brightness. A dim screen is the most common reason barcodes fail to scan
Switch to light mode if your phone is in dark mode. Barcodes don't always display correctly on dark backgrounds
Zoom in on the barcode if the cashier is having trouble reading it
If you're still having problems, see My voucher isn't working at the till.
Still need help?
Email us at support@huggg.me and we'll do our best to assist.