Skip to main content
All CollectionsSending vouchersDigital energy/water card
Are there any key restrictions or limitations with pre-paid cards?

Are there any key restrictions or limitations with pre-paid cards?

Updated over 2 months ago

Please see the key points below and refer to the energy card terms and water card terms for further details.

  1. The recipient cannot hold more than 3 active cards or £500 total in prepaid Mastercards issued via Huggg per annum. (A card becomes inactive when it expires at the end of the next calendar month in which it's accepted)

  2. Payments cannot be made in store. Online or phone payments only.

  3. The product is currently authorised for use by public sector, social housing and not for profit organisations only.

  4. The recipient will be restricted to the purchase of energy/water bill payments only.

  5. The highest denomination available for purchase will be £300. Please contact disbursements@huggg.me if you require a higher amount.

Did this answer your question?