1. Review your order
Before completing your purchase, take a moment to review the order summary on the right-hand side of the screen:
Unit Price & Quantity: Check that the cost per gift and the number of recipients are correct.
VAT: We’ll show you the VAT breakdown (e.g., 20% or 0% depending on the gift type).
Total Amount: This is the final amount you will be charged.
2. Confirm your gift details
On the left, you’ll see a final preview of your chosen gift (e.g., 'Choice of Overnight Stay' or 'Gift with choice').
Save as draft: Not quite ready? Click 'Save as draft' at the bottom to come back to this order later.
Pro-forma invoice: If your finance team needs a document before payment, you can download a pro-forma invoice here.
3. Payment
At Huggg, the checkout will automatically look at your account balance first to make the process as fast as possible.
Paying from your Account Balance: If you have enough funds in your Huggg Wallet, the total will be deducted from your balance automatically. Simply click the black 'PAY' button to complete your order.
Paying by Card: If your wallet balance is empty, or doesn’t have enough to cover the full amount, the 'Enter card details' section will appear. You can then enter your credit or debit card info to pay for the order (or the remaining balance) instantly.
💡 Good to know: If you have a partial balance (e.g., you have £10 in your wallet but the gift costs £20), Huggg will use your £10 balance first and ask you to pay the remaining £10 by card.
What’s Next?
Success! Once you click pay, your gifts are on their way (or your links are ready to share). You can head over to your Gift history at any time to see the status of your Hugggs and see the smiles you've created.