How to get an invoice
Depending on whether you need a receipt for a single trip or a recurring membership, the process is slightly different.
🚲 For Single Rides & Day Passes (Self-Service)
You can download invoices for completed trips directly from the app:
Open Profile: Tap the Account Icon in the top right corner.
View History: Select "Ride History" to see your past journeys.
Select Trip: Tap on the specific trip you need an invoice for.
Download: Tap "See details" next to the rental costs, then select the option to download your invoice.
💳 For Memberships (Support Request)
Membership invoices are not currently available for direct download. To receive one:
Contact Support: Email us from your registered email address.
Provide Details: To speed up the process, please include:
The name of your subscription (e.g., "Commuter Monthly").
The billing month(s) you need the invoice for.