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How do I sign up for a membership?

Joining the Republic as a member is the best way to save money if you plan to ride frequently. The signup process varies slightly depending on whether you are using a public plan, a special promo code, or a corporate/university email.

🚲 Option 1: Standard Membership

If you just want to browse the public plans available in your city:

  1. Open the App: Tap the Account icon in the top right.

  2. Browse Plans: Select "Become a member."

  3. Select & Review: Tap "Select plan" on your preferred option, then tap "Review" to see the pricing breakdown and included minutes.

  4. Confirm: Tap "Buy now" to activate your membership immediately.

🎟️ Option 2: Using a Membership Code

If you have a specific code from a partner or a promotion:

  1. Access Code Entry: Go to your Account page and tap "Membership code."

  2. Submit: Enter your code and tap "Submit code" to unlock the hidden offer.

  3. Join: Review the special terms and tap "Select plan" then "Buy now."

🏢 Option 3: Corporate or University Memberships

Some memberships are tied to your email domain (e.g., @university.edu or @company.com):

  1. Verify Email: Ensure your Donkey Republic account is registered with your official work or student email address.

  2. Check for Offers: Go to the "Become a member" section. If your domain is recognized, the special membership will automatically appear in the list.

  3. Complete Profile: You will still need a valid phone number and payment method on file to activate the plan.

💡 Important to Note

  • Payment Methods: Most memberships require a credit/debit card. Digital wallets or local methods like iDeal may require a wallet balance.

  • Immediate Use: Your benefits (like "free 60 minutes") apply as soon as you hit "Buy now"—you can start your first ride right away!

  • Insurance: Remember that many local memberships already include theft insurance.

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