How do I rent a Donkey Republic bike?
Follow these 6 steps to find, book, and unlock your bicycle using the mobile app.
1. Download and Set Permissions
Install the Donkey Republic app from the Apple App Store or Google Play Store.
Crucial: You must enable Bluetooth and Location Services in your phone settings for the app to detect and unlock the bike.
2. Locate and Select Your Bike
Open the map to find a nearby pick-up location.
Selection: Tap a hub icon, choose your bike, and tap "Confirm selection."
Group Rentals: You can rent up to 8 vehicles simultaneously on a single account.
3. Choose a Pricing Plan
Select the rental model that fits your needs:
Just Ride: Pay-as-you-go based on duration.
Memberships: Monthly or yearly subscriptions for frequent riders.
Passes: Fixed-price deals for specific time blocks (e.g., a 24-hour pass).
Note: Pricing options are city-specific.
4. Log In or Sign Up
Follow the on-screen prompts to create a new account or log into an existing one to save your payment details.
5. Review and Add Insurance
On the Rental Confirmation screen, you can finalize your trip details:
Optional Add-ons: Enter discount codes or add theft insurance for peace of mind.
Terms: Review and accept the Terms & Conditions, then tap "Rent now."
6. Unlock and Start Your Ride
Find your bike at the hub and verify that the name on the bike frame matches the name shown in the app.
Unlocking: Tap "Unlock" in the app. Once the electronic lock clicks open, your rental has officially begun!