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Create a Guest App page

Building and publishing a page, what happens when you edit a live one, and how it reaches a guest.

A Guest App page is a web page you build in Bookboost and send to guests, with no app for them to install. You build it once, and every guest who opens the link sees the latest published version.

You will also see the Guest App called Digital Reception. They are the same thing.

Creating a page

  1. Go to Guest App in the left menu.

  2. Open Pages.

  3. Select + Page in the top right.

  4. Give the page a name and choose the property it belongs to.

  5. Drag components from the panel on the left onto the page, and fill them with your content.

  6. Select Save and publish.

The name is for you rather than the guest, so name it by what it does: "Pre-arrival, direct bookers" beats "Page 3".

Editing a live page

Editing a published page saves a new version. When you publish it, that version replaces the previous one.

The guest link never changes. Tokens always point at the latest published version, so a guest who received a link last week and opens it today sees today's content. You do not need to resend anything after an edit.

The other side of that: an edit is live for everyone the moment you publish, including guests mid-stay who are looking at the page right now.

Getting a page to a guest

Pages are sent using a Guest App token, generated for you in the message composer when you build a campaign. Guests reach the page by selecting an action button in the message.

Always use the token rather than pasting a URL. A token resolves to the current version and carries the guest's own context. A pasted link does neither.

Where you deliberately want a link anyone can open, for a QR code at reception for instance, use a static link instead. See Static page links.

Moving between pages

There is no navigation menu. No burger menu, no tab bar, nothing that appears on its own.

Every route between pages is an action button you place yourself, which means the structure has to be planned before you build. A guest who lands on a page with no buttons has reached a dead end.

What this does not do

  • Only the main page components are customisable. The Keys, Profile, and Map sections look the same on every page and cannot be styled individually.

  • There is no navigation menu. Links between pages are manual, every time.

  • Publishing is immediate and applies to everyone. There is no scheduled publish and no way to show an older version to guests who already have the link.

  • Digital key activation is Goki only. That is the one integration live on Guest App pages today.

What to do next

For what to actually put on a page, see What to put on your Guest App pages. To build different pages for different guests, see Personalise a Guest App page.

Getting help

Open Help at the bottom of the left menu and choose Talk to Us, or email support@bookboost.io.

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