A static link is a fixed URL to a Guest App page that anyone can open. No reservation, no personalisation, no login. It is what you put behind a QR code at reception or in a room.
The trade is personalisation. Because the link is the same for everyone, Bookboost has no idea who is opening it, so nothing on the page can be filled in with a guest's name, room, or booking.
Getting the link
Go to Guest App > Pages.
Hover over the row of the page you want. Action icons appear on the left of the row.
Select the fourth icon, a cloud with an upward arrow.
Choose Get static link.
Copy the link that appears.
Check the page for tokens first
Personalisation tokens do not resolve on a static page. They render as raw placeholder text, which the guest sees. A page built for a campaign will almost always contain at least one.
So before you share a static link, read the page as a stranger would and pick one of these:
Remove the tokens and replace them with wording that works for everyone.
Duplicate the page and strip the tokens from the copy, keeping the personalised original for campaigns. This is the safer route if the original is already live.
Sharing it
A QR code. The main reason to use a static link. Generate a code from the URL and print it for reception, the rooms, the lift, the breakfast tables.
A conversation. Paste it into the Unified Inbox on any channel when a guest asks for something specific.
A campaign, but only where you actively do not want personalisation. If the page should greet the guest by name, use a Guest App token instead. See Create a Guest App page.
Static link or token?
Static link when you do not know who will open it: printed material, QR codes, a link on your website, anything public.
Token when you do: any campaign or message aimed at a specific guest, and anything that should be pre-filled with their details.
A pre-arrival check-in form is the case people get wrong. It looks like a good static link, and it is not: a check-in form that knows the booking is worth far more than one that asks the guest to type it in.
What this does not do
No personalisation, at all. No name, no reservation number, no room number, and no pre-filled form fields.
Tokens on the page break visibly. They appear as placeholder text to the guest rather than quietly disappearing.
The link is public. Anyone who has it can open it, including people who are not your guests. Do not put anything on a static page you would not put on your website.
It still points at the latest published version. Editing the page changes what everyone with the link sees, including the printed QR codes already in your rooms.
What to do next
Before printing a QR code, decide what the page is for and how it will be kept current. See What to put on your Guest App pages.
Getting help
Open Help at the bottom of the left menu and choose Talk to Us, or email support@bookboost.io.