The Rate Plans section has a filter panel above the results. Use it to find a specific rate plan rather than scrolling a list that grows every time a new one is booked.
What you can filter and sort on
The panel covers three of the six columns of the Rate Plans table:
Properties, the dropdown at the far left. It defaults to All, and it is the first thing to set if you manage more than one property.
Name, the title of the rate plan as configured in your PMS.
Code, the internal identifier.
Attributes, Is active and Is public are shown on each row but cannot be filtered or sorted.
Select a column heading to sort by it. Name, Property and Code can be sorted; the other three cannot.
What each of these fields contains is described in The Rate Plans section.
What people use it for
Confirming a rate plan exists before building a campaign that depends on it.
Finding the exact name a rate plan carries, which is rarely what people call it internally.
Checking a code when mapping rate plans between systems.
Working one property at a time in a group account, where the same rate plan name can exist several times.
What this does not do
It does not create an audience. This is a view of your rate plans, not a way to select guests. To target guests by their reservation, see Audience filters: reservation.
It cannot find a rate plan that is not there. A rate plan appears only after a reservation has used it.
It does not change anything. Rate plans are created and edited in your PMS.
Filters are not saved. They apply to the view you are in.
It cannot narrow the list to active rate plans. Is active is not a filter. Find the plan by name or code and read its row instead.
What to do next
See The Rate Plans section for what each column means and why a rate plan might be missing.
Getting help
Open Help at the bottom of the left menu and choose Talk to us, or email support@bookboost.io.