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Can I get text updates about my sub?

"How to get text updates about your Huel UK subscription deliveries, how to update your mobile number, and what SMS messages include."

Written by Jamie Forbes

Yes β€” you can get text updates about your Huel subscription deliveries.


How it works

Once your Huel subscription has shipped, our courier (usually DPD in the UK) will send SMS updates about your delivery. These messages include delivery dates, time slots, and options to reschedule or set safe places.


What you need to do

  1. Make sure your mobile number is correct in your Huel account

  2. Log in > My Subscriptions > Manage Subscription > Edit Address

  3. The courier will use this number for tracking notifications


Important to know

  • Text updates are handled by the courier, not Huel directly

  • If you don't receive SMS updates, check that your number is saved correctly and that you've opted in to courier communications

  • You'll also receive standard reminder and confirmation emails from Huel


Need further support?

If you have other questions about Huel subscription updates or managing your delivery details, say "talk to a human" and we'll help.


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